Thank you for sharing your delightful experience at JA Palm Tree Court! Your glowing review warms our hearts and motivates us to continue delivering exceptional hospitality to all our guests.
It brings us immense joy to know that you and your family enjoyed the wide array of activities and facilities our resort has to offer. From swimming and playing in the sand to encountering wildlife, riding horses, and exploring our Pirates and Mermaids kids club, we are delighted that everyone found something to enjoy.
We are particularly touched by your kind words about our dedicated team members, Maya, Bam, Andrew, and Malam. Providing genuine warmth and enthusiasm is ingrained in our team culture, and we are thrilled that their exceptional service left a lasting impression on you. Your recognition of their efforts is greatly appreciated and will be shared with them.
Your gesture of bringing delicious chocolates and cookies next time is incredibly thoughtful, and we look forward to welcoming you and your family back with open arms.
Best regards, Murad Ahmed Resident Manager JA The Resort
Mark I，棕榈树水疗酒店 的 Resort Manager，回复了这篇点评2019年9月2日已回复
Dear Rachel B,
Wow, what an amazing feedback!
Thank you very much for choosing to stay again with us and for taking the time to share these praising words. We are delighted to hear that you had an amazing experience and that you are characterizing us as an outstanding, immaculate resort, we couldn’t ask for more.
Many heartfelt thanks also for highly recommending us to other travelers and for planning to come back to another perfect holiday.
Along with my team, we can’t wait to be your host of choice for a third time and hopefully very soon.
Mark I，棕榈树水疗酒店 的 Resort Manager，回复了这篇点评2019年8月25日已回复
Dear LozMills81,
Thank you very much for sharing such a fantastic review with the Tripadvisor community!
I am extremely pleased to see that your stay has been so wonderful and many thanks for shining a light on our wonderful associate Naim, for his wholehearted dedication. It is my pleasure to share your words of praise with him and the entire team.
It is a really good feeling to hear that you relished all those delicious culinary offerings and thoroughly loved our unique surroundings!
Your remarks regarding the kid’s entertainment are well noted and will be discussed within the respective departments and rectified as required.
We trust to have the pleasure to welcoming you back and hopefully very soon.
