Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Dear Valued Guest,

Your experience could have definitely been better and we assure you of the best services in the future.

Thank you for sharing your feedback with us. We apologize if you felt that our services were not up to the standards and please write to us at gr.manager@ghayagrandhotel.com for a detailed description of the review.

We have taken your feedback seriously and are working on the same with the team.

Please give us another opportunity to serve you and to change your otherwise favorable impression of the hotel.
Kind Regards,
Akanksha Sen | Guest Relations Manager