Dear Tanya T,

Warmest greeting from Apsara Suorkear Villa.

Thank you so much for review us on TripAdvisor as it is very important for us to make sure our guest stay is very comfortable and happy. We are sorry that our Family Suite with Private Pool was not coming with your expectation as well as breakfast. Regarding to the shower it was stuck,however, our engineering staff fixed it on time during stay.

The layout for Family Room was designed for Family which has 1 Double bed and 2 single bed separately between parent bed and child bed and it was not overprice as it very large room and equipped with 2 Air conditioning, full of quality amenities with private pool and modern lightening, even we offer breakfast up to 4 persons. We has offered Tuk Tuk everyday time you go to city center as well as we offered 2 ways for airport pick up and drop off for complimentary. Actually, we do have couch inside the room as well as the table with chair at Balcony a long the private Pool for sitting, and we also bring the sunbed from the main pool to your private balcony as we are flexible and try to make our client meet the requirement.

Our apologize indeed for Breakfast, I will check on it again. However, we got so many good reviews and positive feedback from our client that it was very tasty in term of quality.

Once again, our sincerely sorry your stay was not met to your expectation while we are trying our best to make your stay feel comfortable like home.

Hope you will consider to stay with us again in the near future :)

Kind Regards,

Peter