被子摸起来是潮湿的,卫生条件很差,体验不非常友好,隔音是太差了,一个晚上没休息好,客房和前台服务还是好的!但是我觉得管理层需要考虑隔音问题。并且我希望可以微笑对待客人,这次我的朋友也安排在这里, 希望能有改善。But there is no更多
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被子摸起来是潮湿的,卫生条件很差,体验不非常友好,隔音是太差了,一个晚上没休息好,客房和前台服务还是好的!但是我觉得管理层需要考虑隔音问题。并且我希望可以微笑对待客人,这次我的朋友也安排在这里, 希望能有改善。But there is no更多
显示较少尊敬的宾客,感谢您入住厦门宸洲海景洲际酒店!很抱歉没能给您提供完美的入住体验。关于您反馈的问题,酒店十分重视并已经传达给相关部门,我们一定针对性进行有效的改进。我们也欢迎您致电酒店,我们会认真听取您的意见建议与详细诉求!期待您的再次入住,感受我们的诚意,让我们为您提供喜出望外的服务!
总经理- 黄洁
Dear Valued Guest,
Thank you for staying at InterContinental Xiamen! I'm sorry we didn’t provide you the perfect stay experience. The hotel attaches great importance to your feedback and has conveyed it to relevant departments. We will make targeted and effective improvements. Your call to hotel is also warmly welcomed. We will carefully listen to your detailed comments and suggestions! Looking forward to your return, let us provide you with sincere service!
GM- Celine Huang