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1 - 6 条点评,共 1,873 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月29日的点评 通过移动设备发表

这是我最喜欢的一个度假酒店,很好,很平静,员工真的很棒有礼貌,他们尽一切努力使你快乐,食物非常美味和印度厨师是非常棒很专业。游泳池和海滩都很好,我愿意再住几天,再次谢谢,特别是艾哈迈德和Diaa(高尔夫球车)

感谢 erinym
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Oberoi_SahlHasheesh,欧贝罗伊萨尔哈氏酒店 的 General Manager,回复了这篇点评2019年6月28日已回复
Google 翻译

Dear Guest,

Thank you for choosing The Oberoi Beach Resort, Sahl Hasheesh for your recent stay. It was a pleasure to have you stay with us.

I am delighted to know that you enjoyed your stay with us. I would also like to thank you for your kind and encouraging words pertaining to the excellent performance of Ahmed, Diaa and Ahmed Chef which I will gladly share with them.

We sincerely and eagerly hope you return in the near future.

Thank you.

Warm Regards,

Amit Lakhanpal
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月15日的点评

我们第三次来到这里!我们经常旅行,但多年来没有遇到比这里更热情、拥有更舒适的气氛以及更真诚细心的人员。感谢酒店好好保护了我们的隐私,以及贵酒店提供高度专业的服务。这里有最好的管理,最好的团队,这酒店就是最好的!

与这家酒店合作收集的点评
感谢 Dream59149636749
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Oberoi_SahlHasheesh,欧贝罗伊萨尔哈氏酒店 的 General Manager,回复了这篇点评2019年5月22日已回复
Google 翻译

Dear Guest,

It was a pleasure to have you stay with us at The Oberoi Beach Resort, Sahl Hasheesh.

I am happy to know that you enjoyed your stay with us and had a comfortable and memorable stay. As a hotel we strive to achieve excellence in all that we do and it is our team which makes it possible always. It is their seamless and non obtrusive service which makes us stand apart and helps creating fond memories for all our guests.

We look forward to welcoming you back to The Oberoi Beach Resort, Sahl Hasheesh- your home on the Red Sea.

Thank you.

Warm Regards,

Amit Lakhanpal
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月20日的点评 通过移动设备发表

在看了该地区酒店的评论后,我打电话为了了解一下Sahl Hasheesh和该地区蜜月套餐的情况。我以为欧贝罗伊萨尔哈氏酒店会是最好的,但我现在可以确定我高估了员工,特别是对酒店信息的了解几乎为零!我打了个电话,浪费了25分钟。没有人能给我提供正确的信息。这显然是浪费时间,当然员工需要接受产品知识和服务方面的培训。最后,我还在等回电,希望来电者能提供一些信息。我给欧贝罗伊萨尔哈氏酒店团队的唯一建议是,请确保所有会接触到潜在客户的员工都有完整的产品知识。

感谢 Radwan E
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.de 查看原文
Oberoi_SahlHasheesh,欧贝罗伊萨尔哈氏酒店 的 General Manager,回复了这篇点评2019年4月23日已回复
Google 翻译

Dear Guest,

Thank you for sharing your feedback on Trip Advisor Forum.

At the outset, please accept my sincere apologies for the inconvenience caused to you.

As mentioned by you, we have failed to provide you with a flawless reservation experience and that is unacceptable to us. Unfortunately, we are unable to retrieve the correspondence of your conversation at the hotel reservation or Oberoi Contact Centre.

Whilst I deeply regret the inconvenience caused, I hope that you will afford us another opportunity to regain your confidence and allow us to showcase the true Oberoi hospitality we cater to our discerning guests.

With this in mind, I would be grateful if you could spare a few minutes of you time to speak to me on the telephone or on email. I can call at a time that is convenient to you.

I would truly appreciate the opportunity to apologise to you in person. I recognise that you are busy but your feedback is very important to us and I stand committed to addressing each of the issues you share with me. My email address is amit.lakhanpal@oberoihotels.com and my mobile number is +201029989995.

I learn from each conversation I have with our guests - your insights will be valuable.

I look forward for your revert.

Warm Regards,

Amit Lakhanpal
General Manager

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2019年3月31日的点评 通过移动设备发表

我们第一次来埃及和胡尔加达,这家酒店是由一位朋友推荐给我们的。我们并没有失望。为了我丈夫的生日,我们独自出来玩了几晚。一切都很好-食物啊招待啊清洁啊……一切都很棒。我会毫不犹豫地再回到这里来。在生日当天,我们品尝到了美味的气泡饮料,并在泳池边享用了特制的印度美食宴会——太棒了!!!!

感谢 Louise756
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Oberoi_SahlHasheesh,欧贝罗伊萨尔哈氏酒店 的 General Manager,回复了这篇点评2019年4月2日已回复
Google 翻译

Dear Guest,

I am delighted that you had a memorable stay at The Oberoi Beach Resort, Sahl Hasheesh.

It is heartening to know that we played a minute role in enhancing the birthday celebrations of your loved one. Celebrations of one's family is truly a precious moment to be cherished and savoured forever. It was our privilege to host this momentous occasion.

Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back soon to The Oberoi Beach Resort, Sahl Hasheesh.

Thank you.

Warm Regards,

Amit Lakhanpal
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月10日的点评 通过移动设备发表

这里的一切都很完美。酒店干净舒适。所有的工作人员都很棒,不管是餐厅的人,打扫房间的人,客房服务的人还是前台的人。特别感谢所有这些人。特别感谢nastasia为我们拍摄的照片。

感谢 yasmineramzy
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Oberoi_SahlHasheesh,欧贝罗伊萨尔哈氏酒店 的 General Manager,回复了这篇点评2019年3月14日已回复
Google 翻译

Dear Guest,

Thank you for choosing to stay with us at The Oberoi Sahl Hasheesh. It was a pleasure to have you stay with us.

Thank you for your kind words. We are happy that you had a pleasant and comfortable stay with us. Thank you for your recommendation.

Looking forward to your next visit.

Thank you

Warm Regards

Amit Lakhanpal
General Manager

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