Dear Mr. Narasimha R,
I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest.
We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. Based on your feedback our training manager has imparted necessary trainings and we ensure that you will see a marked change on your next visit.
Conscious that any explanation will not erase the unsatisfying experience you have been through, I do hope that you will give us another opportunity to serve you better.
We are glad to receive your feedback about the stay. Thank you for your overall recommendation. Your kind words of recognition have been conveyed to our team member ''Ajay'' and has indeed served as a great source of encouragement for him and entire team. It was a pleasure hosting you at our hotel and we look forward to welcome you back soon!
Thanks & Regards
Thank you for taking out your valuable time to share your feedback on your stay at ibis Gurgaon Golf Course Road. Your positive comments regarding the overall experience and recommendation of the hotel is humbly received. We look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.
Thanks & Regards
Dear Mr. Manik
It gives me immense pleasure to receive such positive feedback and I thank you for sharing your generous appreciation with us.
We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.
客房服务满分，楼层主管Gaurav Kumar和Jeril家政服务很优秀，并且任何问题上都反应很迅速。办公地点加分，因为它接近地铁站（只需走出酒店大门）和主要公路。工作人员表现得很好, 服务很好。
Thank you for your feedback and I am elated to hear that you liked the hotel and our services.
Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone.
The team at ibis Gurgaon Golf Course Road looks forward to welcoming you back in the near future.