我刚刚入住这家酒店，这是我住过最差的酒店。脏乱的房间，污秽的盥洗室，粗鲁的员工，迟到的服务。 特别讨厌的前台女孩。如果有管理层的人读到这个，随时联系我。我不幸地将在这里一直呆到周一。我会用照片证据更新这个帖子来证明这家酒店真的有多么可悲。
269
174
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46
39
该点评由 英语 翻译而成。 查看原文
Warrenf10
葡萄牙奇安瑟瑞酒店的点评
2016年9月2日点评
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in查看原文
TheChancery，奇安瑟瑞酒店 的 General Manager，回复了这篇点评
回复时间：2016年9月6日
Dear Guest,
Greetings from The Chancery!!!
It was an absolute pleasure having to have had you stay with us.
We are delighted to read your review and sincerely thank you for your feedback on your stay experience at the hotel.
Your compliments on our service has been shared with the entire team for whom it has been a tremendous source of inspiration. Your generous indication of our performance will encourage us to strive for enough higher standards of service.
I thank you once again for your time and look forward to have more opportunities to be of service to you.
Thank you and regards,
Yours sincerely,
Vikram Sharma
Asst. General Manager - The Chancery
Greetings from The Chancery!!!
It was an absolute pleasure having to have had you stay with us.
We are delighted to read your review and sincerely thank you for your feedback on your stay experience at the hotel.
Your compliments on our service has been shared with the entire team for whom it has been a tremendous source of inspiration. Your generous indication of our performance will encourage us to strive for enough higher standards of service.
I thank you once again for your time and look forward to have more opportunities to be of service to you.
Thank you and regards,
Yours sincerely,
Vikram Sharma
Asst. General Manager - The Chancery
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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点评 (625)
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点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
deeptortion
印度班加罗尔
1
通过移动设备发表
询问关于 奇安瑟瑞酒店 的问题
感谢 deeptortion
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in 查看原文
TheChancery，奇安瑟瑞酒店 的 Front Office Manager，回复了这篇点评2017年6月11日已回复
Dear Guest,
Greetings from The Chancery!
At the onset, I would like to thank you for taking the time off to share your experience with us.
I profusely apologise for the inconvenience caused to you during your stay with us. I would like to assure you that the issues you have mentioned have been addressed with the team and all internal procedures have been strengthened to avoid any recurrence.
Request you not to hold this against us and be our guest again.
Warm Regards,
Nishant
Front Office Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
riteshchugh9
印度印多尔
2927
我通过hotels.com预定了房间，并收到来自酒店的邮件，但我在邮件中收到的图片是新房间的。当我到达酒店时，觉得房间与邮件中图片上的不同。但当我问员工时，他们为我换了房间（在一番讨论之后）。所以我的建议是去新的房间，因为新房间真的很漂亮。老房间特别差。地点位于市中心，非常好。
询问关于 奇安瑟瑞酒店 的问题
感谢 riteshchugh9
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TheChancery，奇安瑟瑞酒店 的 General Manager，回复了这篇点评2017年4月18日已回复
Dear Guest,
Greetings from The Chancery!!!
It was a pleasure to have you stay at The Chancery and I thank you for reviewing us on TripAdvisor.
We are delighted to read the review posted by you and are grateful for your recommendation and suggestion. We have discussed with our team member about your review for our improvement.
We value your support and look forward to welcoming you back.
Thank you and regards,
Yours sincerely,
Vikram Sharma
Asst. General Manager - The Chancery
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
gwendoline78
瑞士日内瓦
5495
这是一家商务酒店。房间以及浴室优良。由于与日本公司的合作关系，日本客户很多。有一个水疗中心，客人可以使用正宗的日本石热水浴，免费桑拿和蒸汽浴。不要犹豫，一定要来这里。
询问关于 奇安瑟瑞酒店 的问题
感谢 gwendoline78
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TheChancery，奇安瑟瑞酒店 的 General Manager，回复了这篇点评2017年4月5日已回复
Dear Guest,
Greetings from The Chancery!!!
It was a pleasure to have you stay with us and we sincerely appreciate you for sparing time and posting your review on Trip Advisor.
It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best.
We thank you for your support and patronage and look forward to have more opportunities to serve you.
Thank you and regards,
Yours sincerely,
Vikram Sharma,
Asst. General Manager.
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Farismo
印度班加罗尔
343
通过移动设备发表
一家旧酒店。是时候酒店管理部门需要关注翻新了。一直以现在这个价格销售旧房间不公平。除了家庭房，房间都小，浴室设备让我想起我的童年。登记入住顺利。大厅普通。自助早餐不是很好，尽管他们为日本游客做了特殊安排。有私人停车场。位置非常好，靠近许多购物中心，餐馆，俱乐部，沙龙等。酒店到了要翻新的时刻了。员工足够有礼貌。
询问关于 奇安瑟瑞酒店 的问题
感谢 Farismo
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in 查看原文
TheChancery，奇安瑟瑞酒店 的 General Manager，回复了这篇点评2017年3月16日已回复
Dear Guest,
Greetings from The Chancery!!!
It was a pleasure to have you stay at The Chancery and I thank you for reviewing us on TripAdvisor.
We are delighted to read the review posted by you and are grateful for your recommendation and suggestion. We have discussed with our Management about your review for our improvement and we have strengthened our internal procedures to avoid such infrastructural issue.
We value your support and look forward to welcoming you back.
Thank you and regards,
Yours sincerely,
Vikram Sharma
Asst. General Manager - The Chancery
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
YaHamadpH
菲律宾加洛坎
15287
在2003年6月，我有机会去菲律宾以外的地方旅行。这是我第一次出国旅行并且坐飞机。我在班加罗尔住了了两个星期，因为惠普在那建立了一个共享服务中心，我正在进行工作过渡。我非常感谢酒店的工作人员，使我的第一次出国住宿成为很棒的一次！！！
询问关于 奇安瑟瑞酒店 的问题
感谢 YaHamadpH
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TheChancery，奇安瑟瑞酒店 的 General Manager，回复了这篇点评2017年2月2日已回复
Dear Guest,
Greetings from The Chancery!!!
Thank you for staying with us and for taking out time to review us on TripAdvisor.
We believe that people are our biggest assets and feedback such as yours reinforces our belief. I am blessed to be working with the group of highly motivated and enthusiastic individuals who take personal pride in delivering warm, intuitive and genuine service for all our guests. I have personally shared your appreciation with my entire team.
The team and I all look forward to welcoming you back on your next trip to Bengaluru and to another opportunity to create another refreshing and relaxing stay for you.
,
Thank you and regards,
Yours sincerely,
Vikram Sharma
Asst. General Manager - The Chancery
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
sandeepsB2848XB
印度班加罗尔
47
食物是很一般的@南游行餐厅。绝对没有什么大事。事件时间从下午7:30一直呆到午夜。没有音乐，没有娱乐等。这是一个沉闷的夜晚，每个工作人员对各种食品可用不可用等都很混淆。总之，这是一次非常令人失望的体验。
询问关于 奇安瑟瑞酒店 的问题
感谢 sandeepsB2848XB
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in 查看原文
TheChancery，奇安瑟瑞酒店 的 General Manager，回复了这篇点评2017年1月4日已回复
Dear Guest,
Greetings !!!
Thank you for taking the time and share with us your valuable feedback. We apologize for the lack of proper service during your visit and the subsequent inconvenience caused to you.
We have taken your feedback seriously and are in progress to attend all the possible changes for the improvement of guest services.
We do hope that this unpleasant experience will not diminish your opinion of The Chancery and we look forward to welcoming you back to the hotel in the not too distant future.
Thank you and regards,
Yours sincerely,
Vikram Sharma
Asst. General Manager - The Chancery
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。