我预订了晚上十点的spa,正好在他们关门前的一小时,但工作人员还是耐心等待我。他们给了我一杯冷的柠檬... 查看更多
我预订了晚上十点的spa,正好在他们关门前的一小时,但工作人员还是耐心等待我。他们给了我一杯冷的柠檬... 查看更多
我做的按摩从头到尾都很不错(做的是脸部按摩)。按摩很好地开始了,治疗师可能有点累,所以手法比较轻柔... 查看更多
服务很棒。非常舒适。在这个水疗中心花的每一分钟都是值得的。服务非常广泛,从面膜到用磨砂膏全身按摩。我的妻子真的很喜欢这里。我会推荐这里的。
Dear Ivan Y,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for taking time to write your great review on Tripadvisor. We are very glad to know that your wife had a fantastic spa experience in our sanctuary, Suma Spa.
We always strive to provide the highest quality of service to all of our guests.
Once again thank you very much for choosing Suma Spa during your visit in Bali.
We certainly hope you will choose Suma Spa again on your next visit to Bali.
Warm regards,
Budhiratmanu
General Manager
我预订了晚上十点的spa,正好在他们关门前的一小时,但工作人员还是耐心等待我。他们给了我一杯冷的柠檬草饮料来舒缓我的喉咙。按摩很好,气氛也很好,地方很干净。结束的时候,他们还给了我热的姜汁饮料。这是结束我一天的好方法。
Dear Mr/s. danie_paskha,
Thank you for taking time to share your great review. We are glad to read that you had enjoye our Spa. We are looking forward to welcoming you again soon.
Sincerely,
I Wayan Karta
General Manager
我做的按摩从头到尾都很不错(做的是脸部按摩)。按摩很好地开始了,治疗师可能有点累,所以手法比较轻柔。但总体来说,这个体验很棒。不过,等待区在下午很热。
Dear Ms Lindayunitan,
Warmest greeting from Suma Spa ,at Fontana Hotel Bali,
Thank you for taking the time to give a review on Trip Advisor.We are very glad provide the best service to you.Your positive comments for treatment at Suma Spa will always be improved.especially in pressure ,to stay consistent.
regarding the waiting room,we apologize for making you uncomfortable.becouse we are on the top floor and all around us is glass,so the atmosphere is a bit hot.Once again we apologize.
Thank you for the suggestion and comments,we really appreciate it.Suma Spa really hope that you can come back to the spa and try another treatment.
Thank you so much and wish you a very good day.
Best regard,
I Wayan Karta
General Manager
音乐让我非常放松,房间很不错,服务也很不错,他们按摩做得不是很好,需要更多培训,我对于自己做了什么理疗很糊涂。巴厘岛式的按摩是国际化的方式还是传统的方式?
Dear Phocut,
Warmest greeting from Suma Spa@fontanahotel bali.
Glad to hearing your review and treatment to Suma Spa.We will continue to train to improved quality of our services. We hope to see you again at our spa for the next visit.
Thank you and have a good day.
Best regard,
I Wayan Karta
General Manager
我真的感到自己的不一样,非常清新和舒服的环境,还有友好的服务生。这是我在巴厘岛的一个难忘的体验。如果我想起巴厘岛那肯定会想起在苏马水疗的体验。
Dear Surya a,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection !
Thank you very much for taking time to write your great review on tripadvisor. We are glad to know that you had a fantastic spa experience in our sanctuary, Suma Spa.
We always takes note of the comment in reference to our facilities, which will assist in our continuous effort to improve our services and products.
Once again, thank you very much for choosing Suma Spa during your recent visit in Bali.
We certainly hope you will choose Suma Spa again on your next visit to Bali.
Warm regards,
Budhiratmanu
General Manager
到这里来是因为我们住在附近的酒店里,而且这里正好在打折。我们选择了2个小时的禅宗按摩+面部按摩。我真的很享受。房间很干净、整洁、大。工作人员是安静的、乐于助人的。我会再去一次,喜欢这里。
Dear Angela,
Warmest greetings from Suma Spa at Fontana Hotel Bali, a PHM Collection.
Thank you very much for sharing and letting us know about your recent experience with Suma Spa by this review. We are glad to know that you enjoyed our spa treatment, the atmosphere, and also the service given by our staff.
High appreciate for your positive feedback and the entire team will strive to provide best quality service to our valuable guest like you.
On behalf of Suma Spa at Fontana Hotel Bali, a PHM Collection, we look forward to serve you again for another amazing treatment in the near future.
Warm regards,
Budhi Ratmanu
General Manager