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附近酒店
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1 - 6 条点评,共 1,181 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月22日的点评 通过移动设备发表

在我们回家之前的最后几个晚上,我们在白玫瑰酒店5个私人泳池别墅之一别墅尽情狂欢。这些房间真是太棒了。它们设计精美,配置齐全,与酒店的主要建筑分开,使它们成为库塔绝对中心安静的花园绿洲。这家别墅是我在世界上所有地方住过的最令人印象深刻的酒店套房之一!酒店本身有点陈旧,自助早餐也很丰盛,但没有什么特别的。工作人员热情高效。我们的航班晚点了,所以我们花了一个下午在水疗中心做情侣按摩,这是体验非常好————我们的错误是居然在离开前几小时才发现这项活动很好!

感谢 Luckibloke
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
WhiteRoseKutaResort,雷吉安白玫瑰酒店 的 Public Relations,回复了这篇点评2019年6月27日已回复
Google 翻译

Dear Luckibloke,

Warmest greetings from White Rose Kuta Resort, Villas & Spa.

Thank you for sharing a review about your recent experience at our property. We are delighted learning that you were spoiled during your stay at our Pool Villa. Furthermore, we are pleased learning that our villa along with the design and the serenity could live up your expectation. Additionally, we are also glad knowing that you highly appreciated our colleagues for their hospitality and friendliness and that you highly valued our spa at Island Spa.

On another note, we have taken your feedback regarding the resort's look which could use more rejuvenation and our breakfast spreads which could use some improvements in term of quality. Rest assured your feedback would be taken as an encouragement for our team to keep maintaining our standard of service at high level in any given situation.

In the end, we are wholeheartedly looking forward to welcoming you back to welcoming you back when you return to Bali in the future. In the meantime, please allow us to wish you a fabulous week ahead.

Best regards,

Paskalis Damar
Public Relations

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月27日的点评 通过移动设备发表

员工很友好,游泳池和房间都很干净。然而游泳池里的梯子不够安全,没有泳池酒吧,酒吧里没有各种各样的饮料,而且外面的店铺有一点吵闹。

感谢 Kate T
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
WhiteRoseKutaResort,雷吉安白玫瑰酒店 的 Public Relations,回复了这篇点评2019年5月31日已回复
Google 翻译

Dear Kate T,

Warmest greetings from White Rose Kuta Resort, Villas & Spa.

Thank you for sharing your review about your stay with us. Please know that we are saddened knowing that you recent experience with us did not quite meet your expectation. However, we have learned our lesson from this review and we are keen to improve our standard of service in any given situation.

In response to your feedback regarding our pool ladders, please be informed that this is the first time we received such feedback. We will make sure that this feedback will be passed on to the related department and immediate corrective actions to be taken accordingly. Guest's safety and security is one of our most concerned priority, therefore, feedback such as yours would be a reminder for us to keep pursuing our priority. On another note, we have also noted your feedback regarding the lack of beverage variety during your stay. We do apologize that such experience hindered you from enjoying your stay more. Yet, please be advised that our bar and cafe have recently been licensed for libations; therefore, we are now serving more selections of beverages, including alcoholic options.

On the other hand, we are pleased to learn that our rooms and our pools could live up your expectation. Additionally, we are glad knowing that you highly appreciated our staff for their hospitality. We have high hopes to welcome you back during your next Bali getaway with improved service. In the end, please allow us to wish you a great week ahead.

Best regards,

Paskalis Damar
Assistant Public Relations Manager
Sun Island Bali

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2019年5月22日的点评 通过移动设备发表

饭店在库塔知名夜店附近的巷子内,晚上外面非常热闹,但是有警卫管制也不会有奇怪的人进入,地点很好,而且价位便宜还附早餐,整体感觉很棒!

感谢 yukiwang1218
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
WhiteRoseKutaResort,雷吉安白玫瑰酒店 的 Public Relations,回复了这篇点评2019年5月22日已回复
Google 翻译

Dear yukiwang1218,

Warmest greetings from White Rose Kuta Resort, Villas & Spa.

Thank you for taking time to write a review about your recent stay with us. We are delighted learning that you had a pleasant experience as you enjoyed our strategic location. Moreover, we are pleased knowing that our price and our breakfast spreads met your expectation. Please be assured that your kind words would be taken as an encouragement to keep delivering only the best service in making every stay an exceptional one.

Having said all these, we are looking forward to welcoming you back to our warmest hospitality when you return to Bali in the future. In the meantime, please allow us to wish you a great week ahead.

Best regards,

Paskalis Damar
Assistant Public Relations Manager
Sun Island Bali

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月10日的点评

在豪华房间住了5晚,非常好,床很舒服。工作人员非常友好,说英语,早餐是我想要,非常好吃。一旦你进入酒店,所有的噪音都消失了。

与这家酒店合作收集的点评
感谢 Camper546054
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
WhiteRoseKutaResort,雷吉安白玫瑰酒店 的 Public Relations,回复了这篇点评2019年5月10日已回复
Google 翻译

Dear Camper546054,

Warmest greetings from White Rose Kuta Resort, Villas & Spa.

Thank you for sharing a lovely review about your recent 5-night stay with us. We are pleased learning that you enjoyed our Deluxe room along with the bedding. Additionally, we are also delighted knowing that you enjoyed our breakfast spreads and the serenity in our resort. Most importantly, we are glad learning about your high appreciation towards our staff for their hospitality and dedication.

Rest assured your kind words would be passed on to our team as an encouragement to keep delivering the best service in making sure that every stay is a memorable and comfortable experience. In the end, we are sincerely looking forward to welcoming you back when you return to Bali in the future.

Best regards,
Sun Island Bali Team

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评 通过移动设备发表

我入住的房间距离空中花园100米;在美丽的景观复杂的豪华客房内,可享受环保的游泳池,但是日光浴床的数量实在有限;这里有超赞的健身房,让人满意的早餐,可俯瞰精心修剪的花园,还有友善高效的工作人员,是适合过夜生活的好地方,同时也是适合休息和休养的好地方。

感谢 nigejones
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
WhiteRoseKutaResort,雷吉安白玫瑰酒店 的 Public Relations,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear nigejones,

Warmest greetings from White Rose Kuta Resort, Villas & Spa.

Thank you for sharing a lovely review about your recent stay with us. We are delighted knowing that you enjoyed our location, close to the actions yer secluded enough from the hustle and bustle. Additionally, we are pleased learning that you enjoyed our Deluxe rooms, our pool, our fitness center and our breakfast service. Furthermore, we are thrilled knowing that you appreciated our staff for their friendliness and efficiency.

On the other hand, we have noted your feedback regarding the limited sunbeds around our pool. Your feedback would be passed on to our team as a reminder to keep improving our service and maintaining our standard at high level. In the end, we are looking forward to welcoming you back, hopefully, in not too distant future.

Best regards,
Sun Island Bali Team

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