Thank you for staying with us recently and for your review We are very sorry to read of your disappointments in the service you experiences
Regarding the swimming pool was not out of order order, obviously there was on treatment progress
Also the internet connection was disconnected by the center because there was an event held by royal family in Ubud at the time
Please be assure we take all review seriously in order to improve our product and service for the benefit of future guests. Thanks again we hope you will visit Bali and Alas Petulu again