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1 - 6 条点评,共 2,805 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月26日的点评

我们在阿拉亚呆了4天,一切都很完美。酒店的地理位置优越,员工总是面带微笑,反应敏捷又热情。这里的菜肴美味,服务一流。一瞥之间的稻田,几乎让你觉得你被可爱的绿色自然所包围。我很想回来再次入住这家酒店。从这家酒店去水疗中心,这是乌布最好的地方。

感谢 NikPandey
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月22日的点评

房间宽敞干净,我们有一个阳台,可以俯瞰稻田,非常宁静。工作人员都很优秀,他们很友好,有礼貌,并竭尽全力使顾客的住宿很完美。我会再来的,并向大家强烈推荐阿拉亚酒店,作为乌布的度假胜地。酒店地理位置优越,距离猴林几分钟,商店就在马路对面。

感谢 Prue K
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月26日的点评 通过移动设备发表

我们一家人2个小孩(一个4岁,一个6个月大)来这里旅游,在这里住了4个晚上.酒店位置优越,酒店员工服务很体贴.点餐式早餐太棒了。房间也很好.酒店帮我们免费升级了房型,还有一个大大的浴室.我唯一想说的一点,这家酒店针对婴儿住客的辅助设备不够健全,这里的台阶很多,旁边没有预留辅助坡道,推婴儿车出门非常不方便.我们向酒店反应了这个问题,酒店马上为我们换了靠近酒店大堂的房间.但如果你想去酒店游泳池、餐厅或水疗中心,推着婴儿车可能会很有挑战性,需要提前做好心理准备.总的来说,这是一家拥有优秀员工的酒店。

感谢 maryaube2014
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
Alayahotels,阿赖耶乌布度假酒店 的 General Manager,回复了这篇点评2019年7月27日已回复
Google 翻译

Dear maryaube2014,

Greetings from Alaya Resort Ubud!

It has been our pleasure to welcome you at Alaya Resort Ubud and we thank you for sharing your feedback about your recent visit on TripAdvisor. I am glad the Hotels location, breakfast, room, and the service offered by our team member have exceeded your expectations. Thank you so much for your praise and we hope to deliver more amazing experiences on your future visit.

We really appreciate your feedback in regards to the baby stroller challenge, We have taken note of your feedback and please rest assured that your feedback has been shared with the team for further review and improvement.

We look forward to welcoming you back soon and we hope that your next visit will be as pleasant as the previous one.

Best Regards,

Dewi Mas, CHA, CHT
General Manager.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月19日的点评 通过移动设备发表

我在这家酒店住了两天,我要来这边参加我朋友的婚礼。这家酒店设计的很不错,这里的员工也非常的友好,酒店的一切都是那么的完美,房间打扫的很干净,酒店的床躺上去很舒服,这里的枕头也很舒服,这边的设备都很棒。我的房间里面有一个阳台,能够看得见泳池的景色。酒店的员工都非常好,也很乐于助人,非常的热情好客,他给我带来了很棒的服务。这家酒店的地理位置也很棒,酒店就位于乌布的中心位置,从酒店出发只需要步行五分钟就能够到达猴林,而且周围还有很多餐馆,温泉浴场以及按摩店,商店。

感谢 langtudalat
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Alayahotels,阿赖耶乌布度假酒店 的 General Manager,回复了这篇点评2019年7月20日已回复
Google 翻译

Dear langtudalat,

Greetings from Alaya Resort Ubud!

Thank you for staying and for writing us this lovely review on Trip Advisor. It brings us great pleasure to know that you had a lovely stay with us, enjoyed our facilities and services served by our team members.

We are glad that you enjoyed and commending us on our eco-friendly design, comfortable room, great location and the warm hospitality offered during your stay. Providing excellent service is our commitment and your kind words will definitely be shared to motivate the team member to keep up the excellent service standards. it is also glad to know that our team has managed to leave a memorable impression on you.

Once again, thank you for sharing your review and It is our pleasure to have you with us and we look forward to seeing you again soon.

Best Regards,

Dewi Mas, CHA, CHT
General Manager.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评 通过移动设备发表

我们在阿拉亚度假村见到了家人。我住在亚洲,我妈妈住在英国,我兄弟和妻子住在澳大利亚。我们很喜欢这次入住,食物很棒,员工真的很热心,乌布小镇所有景点位置都很好,去猴子森林的距离不至于太近!酒店也有很多好餐厅走路即可到。泳池很美,有两个泳池并且位于美丽的花园之中。我们绝对还会来。

感谢 CBezzer
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Alayahotels,阿赖耶乌布度假酒店 的 General Manager,回复了这篇点评2019年7月14日已回复
Google 翻译

Dear CBezzer,

Greetings from Alaya Resort Ubud!

Thank you for choosing to stay with us and thank you for sharing your wonderful review on TripAdvisor. We are glad to know that you had a great trip and that our hotel met your needs during your stay. We are also glad that you were able to take advantage of our hotel's prime location and that you enjoyed the food, the swimming pools and of course the warm hospitality rendered by our team members.

Thank you for your recognition to the team and for your generous review. Your feedback will be passed down to the entire team to motivate them to continually provide great services for our valued guest.

It has been our pleasure serving you and we certainly look forward to welcoming you back again on your next stay with us!

Best Regards,

Dewi Mas, CHA, CHT
General Manager.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月23日的点评

这家酒店有最善良、最乐于助人的员工!!我们在酒店玩得很开心。这家酒店试图让游客沉浸在巴厘岛的文化中。酒店提供非常正宗的设计和体验,除了一个绝妙的位置外,还有超干净和舒适的设施。我们玩得很开心!最重要的是,我们的一个朋友在我们入住期间感觉不太舒服,工作人员竭尽全力确保她得到很好的照顾,我们都很舒服!我们喜欢我们在这家酒店的生活,愿意推荐给任何想要的人。

感谢 Advisors2019
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Alayahotels,阿赖耶乌布度假酒店 的 General Manager,回复了这篇点评2019年6月28日已回复
Google 翻译

Dear Advisors2019,

Greetings from Alaya Resort Ubud!

Thank you for giving us the opportunity to host and provide you an amazing experience during your recent trip to Ubud, Bali. What a pleasure to read your amazing review and glad that we were able to meet above and beyond your expectations.

We appreciate you commending the authentic hotel design, convenient location, the clean & comfortable facilities and the attentive services that offered by our team were the aspects that made your stay memorable. your kind words have been shared with all the team members and they are glad to know that they have served you well.

Once again, thank you for having given us the pleasure to be part of your trip and we look forward to welcoming you back to Alaya Resort Ubud.

Best Regards,

Dewi Mas, CHA, CHT
General Manager.

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