饭店的景色很美，可以看到万隆的市区景色。房间环境不错，很干净和宁静，但隔音差了一点，我可以听到隔壁吹风机的声音。浴屋普通，浴屏的门没有完全密封，洗澡时不留意就会把水流出去。水偏热，如果转到没那么热，水力就不够。吹风机不够力。早餐选择很多，西式跟印尼式都有，味道也不错。房间内有咖啡，茶跟姜茶，都是免费的。游泳池是暖水的，很干净。
饭店有中菜厅， 西餐厅还有一个sky lounge, 但饭店没有指示，到最后一天，我才发现sky lounge 很漂亮，夜景很美。
饭店还有gym room 和 按摩，按摩的价钱合理。
Dear Mr. Cozycatfe
Warm Greeting From Grand Mercure Bandung Setiabudi
Firstly I would like to sincerely thank you for your stay at Grand Mercure Bandung Setiabudi. We are all delighted knowing that your stay was memorable and you enjoyed all of our services and facilities.
Thank you again for sharing your experience on TripAdvisor and we all look forward to welcoming you back in the hopefully very near future.
Best Regards,
Engkun Kurnia
General Manager
这是我们第二次来 Grand Mercure Bandung Setiabudi，也是我们来庆祝我们的儿子的生日的。同往常一样，我们一进大厅就受到热烈欢迎。在到达大厅挤满了人，因为是周末，检查过程Pak Dino进行了协助，他是非常及时和礼貌的。我们很幸运，在我们的房间已经准备好了的时候，我们到了。房间很干净，有漂亮的泳池景观。在Fenti女士和Pak Dino检查后也与他的团队来到房间，给我们惊喜的生日蛋糕和生日问候给我的儿子，真的真的让人很惊讶..！感谢Pak Dino、Fenti和他们的团队，你们真的展示了一流的酒店。
Dear Mr. Eko Kurniawan,
We love hearing your feedback and pleased to know that our warm and welcoming hospitality still work second time around, especially that Mr. Dino, Ms. Fenti and their team went to some extra miles to make your stay filled with many great memories.
I have conveyed your kind words to them personally.
Thank you again for sharing your experience and we look forward to welcoming you back on your 3rd visit very soon.
Best Regards,
Engkun Kurnia
General Manager
餐厅的食物很好，值得推荐。在这个地方我可以感受到历史和传统。这是我在班顿最喜欢的地方之一，惊艳的服务，所有的服务人员都很乐于助人，我还会再回来的。
Dear Mr./Mrs.,
Thank you very much for sharing your experience and trust in our genuine hospitality.
Very happy to hear that our staff and service met your needs and expectations. It is indeed our accomplishment to be able to make your stay most memorable.
Please be assured that I will pass your so kind words about service to all of our team.
Once again, thank you for your trust in us and recommending our restaurant to other travelers.
We look forward to welcoming you back soon.
Best Regards,
Engkun Kurnia
General Manager
酒店很棒，景色优美，当然还有一个提醒游客注意安全的泳池。酒店离lembang区不远，在酒店附近有很多不错的参观地。服务也很出色，从入住酒店时员工mba,merliana和arlia，再到餐厅的员工pa和robin，他们都很棒。
Dear Mr. Andy,
Thank you for your kind feedback on this site. Very pleased to read that you had a great experience with us. Nice view and services from Melsiana, Arlia, Robin ; warm and sparkling swimming pool, our strategic location. Needless to add anything. We really look forward to welcoming you back in the near future.
Best Regards,
Engkun Kurnia
General Manager
服务是顶级的。非常感谢我们房间的结婚纪念不知，蛋糕很漂亮。入住和退房都感觉很好，早餐很不错。非常感谢整个团队，特别是前台的Pak Dino, Adrian, Widi, mel dan ibu dede，还有其他成员。再一次感谢你们。我在这酒店感受到了真实。
Dear Bapak Sfirdaus,
Thank you for choosing Grand Mercure Bandung Setiabudi as your home away from home.
I am delighted that you enjoyed your stay with us and appreciate that you took the time to share your memorable impressions on Tripadvisor.
We will convey your appreciation to all our colleagues end especially to Pak Dino, Adrian, Widdi, Mel and Dede, and we are sure they will be very pleased and motivated.
Thank you for your recognition for the excellent service and products provided at our Hotel and certainly we will forward your positive comments to the entire team for their motivation.
Warmest congratulations again on your wedding anniversary and we look forward to the pleasure of welcoming you and your wife to Grand Mercure Bandung Setiabudi.
With my best wishes and personal regards,
Engkun Kurnia
General Manager
工作太忙了..想追加我对塞提雅布迪美居酒店的称赞，因为一次完美的全角度合作 ..谢谢百瑞奇..副经理，他们美味的自助早餐…继续保持下去..不错的干净的酒店..我喜欢它的泳池边，以及周围的环境。
Dear Kamel H,
The warmest greetings from Grand Mercure Bandung Setiabudi.
It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your stay at our hotel.
We are glad to hear and read your comments and it is a compliment for us to know that you enjoyed your stay with us and our poolside and breakfast exceeded your expectation.
We will convey your appreciation to all our colleagues end especially to Mr. Ricky (Our Asst, F&B Manager), and we are sure they will be very pleased and motivated.
We are looking forward to welcome you back at Grand Mercure Bandung Setiabudi soon.
Best Regards
Engkun Kurnia
General Manager
