Dear Bbabgeliaw,
Thank you for sharing your experience with us. We are really sorry that the experience failed to WOW you as much as it should have during your stay at our Villa and we do understand the importance of fulfilling our guest’s expectations. We take the feedback of our guests seriously and we value each point made to ensure that we maintain the level of extraordinary service that is expected from R Hotel Rancamaya Golf and Resort.
Thank you for staying with us and we do hope we will be able to WOW you as much as you deserve on your next stay.
Best regards,
The Management
R Hotel Rancamaya Golf and Resort