去年在这里住了一周,那个时候酒店看起来很安静也很旧,不过现在一切都改变了,我不确定发生了什么,但是酒店现在看起来更棒,更热闹。员工更热情,面带微笑,酒店也更干净了,这种感觉难以形容。我肯定会推荐这家酒店,而且会更多朋友来。万鸦老的合成半岛酒店谢谢你,下次见。更多
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去年在这里住了一周,那个时候酒店看起来很安静也很旧,不过现在一切都改变了,我不确定发生了什么,但是酒店现在看起来更棒,更热闹。员工更热情,面带微笑,酒店也更干净了,这种感觉难以形容。我肯定会推荐这家酒店,而且会更多朋友来。万鸦老的合成半岛酒店谢谢你,下次见。更多
显示较少Dear Vio V
Warmest Greetings from Sintesa Peninsula Hotel Manado.
Thank you for taking your time to write a review for us. We are happy to know that you have a great time during your stay with us. We will keep improve our quality to ensure our guest have a fantastic experience during their stay with us.
We look forward to having you stay again with us in the future.
Kind Regards
Dewa Sunarya
General Manager of Sintesa Peninsula Hotel Manado
我在合成半岛酒店住了5天,房间又大又干净,从阳台上可以看到很好的风景,每天早上的早餐都很棒。感谢英格丽特·诺夫雷莎这位善良的员工,她总是在我们需要的时候帮助我们。再次感谢!
Dear Mrs. Heidy Jean R
Warmest greeting from Sintesa Peninsula Hotel Manado
Thank you for your 5 stars review for our hotel. It is our pleasure to serve our guest with our best effort. We will keep improve our service to serve our guest better. Hopefully, we will serve you again in the near future. Once again thank you for choosing us as your place to stay in Manado.
Sincerely yours,
I Putu Anom Dharmaya
本来以为是一家五星级酒店,但不幸的是,这完全是骗人的。没有热水,我三次提醒服务员这个问题,但于事无补。最后我们不得不去潜水中心洗热水澡。浴室不太干净。这家旅馆也不花钱维修,而且看起来很廉价。毛巾很旧了,都用褪色了。餐厅里的盘子使用过的痕迹很明显,你可以看到盘子中间的痕迹。退房那天我们要求叫醒服务,因为我们的航班很早,结果没有人打电话给我们。住在这里是一场真正的灾难。
Dear NazifCengiz,
Warmest Greeting from Sintesa Peninsula Hotel Manado.
Thank you for taking your time to write a review for us. First of all please accept our sincere apologize in regards of the uncomfortable situation you had experienced during your stay in our hotel. I will forward it to our concerned department about your issues regarding the towel, cleanliness, hot water and the wake up call. This is an uncommon situation and we promise, we will investigate it further and make any necessary action to keep our standard high as usual.
Once again thank you very much for your honest review and we will always improve our overall qualities to create a great experience for all of our guest. We look forward to welcoming you again in the future with our great improvement.
Kind Regards
I Putu Anom Dharmaya
General Manager
一切都超棒。我们在这儿住得很愉快。房间很大,员工很友善,食物很美味,游泳池也很棒。最重要的是,住宿期间经历的事真的非常令人难忘。因此,我很乐意再去一次这家酒店,多住上几天。
我在这里住了一晚。登记手续办理得不错,把房间准备好只用了30分钟。为我办理登记的前台工作人员(我忘记了她的名字)很友好,她棒极了……但是缺点是你需要等50分钟才能拿到毛巾,而且要打好几次电话才会送来……房间宽敞,床很舒适,但是请在清洁加以改善,尤其是卫生间和房间里的地毯,上面有那么多的污迹。
Dear Valued Guest
Thank you very much for choosing us for your stay during your visit in Manado. We would like to appreciate for your positive review has been given to us. This is an opportunity for us to continue our service to all of costumer in the future.
As for the Bathroom, we will investigate it further and our concerned department will follow up accordingly
Thank you very much for your kind advice to make us improve in the future.
Thank you for your kind attention, look forward to welcome you again in the future.
Sincerely yours
I Putu Anom Dharmaya
General Manager