理论上来说所有房间都不能吸烟,但是我们房间闻起来一股烟味,而且我们的宝宝也一起的。他们给我们换了新的房间凡是还是差不多能闻到烟味。一个员工告诉我们可能不是前面的客人违反规定抽烟,而是清洁工在整理房间时抽了烟...???!!....酒店正在整修,所以温泉和游泳池现在不能用。应该在我们自己提着行李在前台办理入住时提前告知。但是,酒店位置和房间的视野都不错。床单干净,半夜费率不错,并且为了弥补泳池不能使用酒店给了我们参加市内活动的免费券。综合考虑我给酒店3分,差不多吧?更多
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理论上来说所有房间都不能吸烟,但是我们房间闻起来一股烟味,而且我们的宝宝也一起的。他们给我们换了新的房间凡是还是差不多能闻到烟味。一个员工告诉我们可能不是前面的客人违反规定抽烟,而是清洁工在整理房间时抽了烟...???!!....酒店正在整修,所以温泉和游泳池现在不能用。应该在我们自己提着行李在前台办理入住时提前告知。但是,酒店位置和房间的视野都不错。床单干净,半夜费率不错,并且为了弥补泳池不能使用酒店给了我们参加市内活动的免费券。综合考虑我给酒店3分,差不多吧?更多
显示较少Dear Guest,
The staff tries to provide the best service and I am sorry you did not feel that way.
your comments will follow the relevant managers and they are in treatment . Thank you for your attention.
our pool and sea complex will opened in a few months and he will be the most beautiful bathing area.
Thanks for the comments so we can learn and improve.
We will be happy to host you at any time and provide you the best service.
Best regards,
Sapir Menin, P.R
厕所没有冲水、洗手盘不能通水、毛巾上和纸巾上找倒虫子、最后需要换房,感觉很差,是卫生环境灾难。
其他访客也有类似问题。
Dear Guests, Thank you for taking the time to answer the feedback We would be happy to host you again and make you a corrective experience. Best regards, Yana Keitelman F&B Manager
这家酒店地理位置特别好,酒店就靠近加利利海的附近,从酒店出发到公共海滩并不远,只需步行即可到达,而且从酒店去市区也非常的方便。酒店会提供自助晚餐和早餐,价钱很实惠。这家酒店的房间比普通的房间大一些,酒店的员工都非常的乐于助人,酒店的泳池有一点小,但是还是可以的,我们会去海滩那边游泳,所以并没有什么问题。另外,我应该表扬一下这里的员工,酒店的员工不是在大厅里面放欢迎的饮料,而是直接赠送冰棒,这是我在其他酒店里从未见过的。
Dear Guest,
Thank you for choosing to stay at the Leonardo Tiberias from the Fattal chine, and for sharing your feedback with us. I was happy to read that you were hosted in the best tradition of "hospitality with love" your thanks have been transferred personally to Yonni evening manager. Looking forward to hosting you again in the near future,
Sincerely
Yara salalha ,, P.R manger
我住的房间很好,很干净,视野极好,床是新的,地板也很干净。晚餐很好,服务很好,所有的员工都对我很好,我会回来的
Dear, Guest
Thank you very much for taking the time and filling your feedback on the hotel, Thank you for sharing the experience of the hotel. We look forward to welcoming you again, Best regards, Yana Keitekman.
和团队一起旅游时候住这家酒店,酒店非常好,工作人员也很乐于助人。
房间又大又干净,我们的房间可以看到整个游泳池,在外面热了一天回来后真是一个极好的放松
食物种类很多而且很丰盛,饮料有点贵不过和旁边餐厅价格也差不多,所以就不扣分啦
减分的原因是房间定饮料的时候,也不要签名确认也不要票据,这样任何人都可能收费
其他方面来说还是一个很好的酒店
Dear Guest,
Thank you for choosing to stay at the Leonardo Tiberias from the Fattal chine, and for sharing your feedback with us. I was happy to read that you were hosted in the best tradition of "hospitality with love" your thanks have been transferred personally to Yonni evening manager. Looking forward to hosting you again in the near future,
Sincerely
Yana
我们住在隔壁的国王塔酒店(the Kings Tower),我们问了我们是否可以来这家酒店吃饭。他们非常乐于助人。这里吃的是自助餐,有很多食物可供选择,而且都很好吃。孩子们真的很喜欢这里的食物。这里的景色也很美。
Dear Guest,
Thanks for staying with us. We appreciate your feedback!
. Best regards Yana Keitelman,, P.R
这家酒店的整体质量很一般。房间都很好,但游泳池很小。食物种类很多,但不是最好的。电梯看起来很旧。电梯里的楼层按钮没有任何意义,它直接从1楼开到了12楼,中间没有停顿。我们也不知道其中的原因,感到非常困惑。
Dear Guest, Thank you for your feedback. Your comments will follow the relevant managers and they are in treatment .
Thanks for your comments so we can learn and improve.
We will be happy to host you at any time and provide you the best service
Best regards,
Yana Keitelman P.R