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我遇上了航班取消,不得不在奥尔巴尼过夜。 我丈夫回家帮我预定了这家酒店。 我坐在机场,在猫途鹰上查看这家酒店的评论,看上去并不怎么好。但是我住得很愉快。尽管是暴风雪天气的午夜,还是有中巴车在机场热情、礼貌地来接我。办理入住的店员非常友好,我的房间清新、干净、舒适。我早上睡过头了没吃早餐,所以无法评价。酒店的公共区域并不豪华,但看上去像要装修升级。无可挑剔!另外,房间里还有冰箱和微波炉,这点很棒。
前台工作人员了解的很多,人很好,房间很干净,床很舒服,我会推荐,并且也会再次住在那里。住在地方的原因是因公出差。住在这里的成本比同一地区其他地方低得多,这很不错。
Thank you for taking the time to give a review on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see you again in the future.
酒店的房间非常的糟糕,有一股浓浓的烟味,床垫硬得像石头,空调的声音也特别吵。走廊里一直有小孩跑来跑去的,隔壁房间的住客也总是大声说话(严重影响了我的住宿体验,再也不会来这家酒店了)
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.
我的飞机到达的比较晚(午夜),很容易就打到了出租车,通过一段很短的路程就到了酒店。接待人员友善而专业。虽然第二天我很早就退房了,但是房间确实舒适而整洁。电视频道很多,有网络,热水,而且不论何时我都觉得非常安全。早上,工作人员也非常友善,酒店提供的免费接驳车真的帮了我大忙。
Thank you for sharing your experiences with us whiles a guest at our hotel. I am happy to hear you found our team to be friendly and our rooms to be nice and comfortable. We look forward to welcoming you back to our hotel when you return to Albany
当出入奥尔巴尼旅行的时候住这儿非常方便舒适。泊车和接送服务简直不能再棒了。住在这儿从来没失望过,我计划以后每次飞往奥尔巴尼的时候都住这家酒店。
Thank you for taking the time to give a review on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see you again in the future