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附近酒店
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1 - 6 条点评,共 397 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年11月4日的点评

我不喜欢这里的早餐(一个Chinsy塑料托盘上放着无味的微波炉蛋,湿湿的水果,没有热水泡茶,也没有肉桂卷)。我住过更便宜的房间,它包含的早餐要好一些。就价格而言,我原期待会有更好的早餐食物种类可选。

与 Home2 Suites by Hilton 合作收集的点评
感谢 Inspire44605789088
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
John-HiltonHelp,Home2 Suites by Hilton Albany Airport / Wolf Rd 的 on behalf of management,回复了这篇点评回复时间:3周前
Google 翻译

Dear Inspire44605789088,

Thank you for your feedback. We regret we were not able to provide you with the quality of breakfast you expected. We are constantly working to improve our menu offerings and your comments will help us improve in this area. We hope you will consider staying with us the next time you are in the area.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月16日的点评

这家酒店很棒。我们在该地区的几个选择中决定在这里度过一个周末的徒步旅行。真的很高兴我们选择了这里!房间又大又干净,24小时都有咖啡和茶供应,早餐也很好!华夫饼、早餐三明治、肉汤、燕麦片和许多华夫饼配料;我们太喜欢了!酒店的位置不太适合在任何值得注意的地方散步,但是如果你想遛狗或者跑步,这里有很多人行道。

感谢 Stacy S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Stephen Z,Home2 Suites by Hilton Albany Airport / Wolf Rd 的 General Manager,回复了这篇点评回复时间:3周前
Google 翻译

Stacy S,

Thank you for your 4-Star Review! We are pleased that you enjoyed your stay with us and we look forward to hosting you again in the future.


Thank you,
Stephen Z.
General Manager
Home2 Suites by Hilton Albany

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2018年10月6日的点评 通过移动设备发表

作为希尔顿的荣誉会员,我们通常携带宠物的收费都是50美元。然而到了这里,我们真的大惊失色。之前通常都只需支付50美元的我们,却要在这里支付75美元。真是令人失望,下次我们会选择住在别的地方。

感谢 J S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Stephen Z,Home2 Suites by Hilton Albany Airport / Wolf Rd 的 General Manager,回复了这篇点评2018年10月7日已回复
Google 翻译

JS,

Thank you for your candid feedback regarding our pet policy. The stated policy for our location is a one time $75 pet fee, which is disclosed on all booking channels. This fee is then explained at the time of check-in. The pricing is competitive to the other local area hotels.

Thank you,
Stephen Z.
General Manager

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2018年9月26日的点评

办理入住手续很快。房间比我们的入住时间要早准备好,而且很干净。早餐棒极了(有真正的盘子、银器和玻璃碗。我们的房间(套间)有真正的玻璃杯、银器和玻璃碗供我们使用。沙发坐着看电视也很舒服。所有的工作人员(从经理史蒂夫到前台,到服务员,从早餐服务员到结账人员,都非常友好和乐于助人。)他们超出了我的预期。

感谢 Leon V
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Stephen Z,Home2 Suites by Hilton Albany Airport / Wolf Rd 的 General Manager,回复了这篇点评回复时间:3周前
Google 翻译

Dear Leon V,

Thank you for your recent stay with us and for the 5-Star Review. We are pleased to hear that your stay with us was enjoyable and that our team exceeded your expectations throughout your stay. We strive to provide quality service and a clean and comfortable experience to all of our guests. We look forward to hosting you again on your next trip to the Albany area.

Thank you!

Stephen Z.
General Manager
Home2 Suites by Hilton Albany

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2018年8月20日的点评

酒店不算太干净,环境看起来像是只是收拾了一下,而不是真正的打扫。早上的早餐很清淡,没有充足的食物供应。床不舒服。淋浴的水压也很小。把房间称为套房很不合适。我第一次尝试这个品牌的酒店。我是希尔顿的普通用户,但以后不会再来这个品牌酒店了,以后还是会继续住凯悦酒店。

与 Home2 Suites by Hilton 合作收集的点评
感谢 Mark S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Stephen Z,Home2 Suites by Hilton Albany Airport / Wolf Rd 的 General Manager,回复了这篇点评2018年8月23日已回复
Google 翻译

Mark S,

Thank you for your recent stay with us and for your candid feedback. I apologize that your stay with us was underwhelming. Our staff is committed to an engaging experience and clean, comfortable accommodations. We will use your feedback to help us improve the overall guest experience. We value your loyalty to the Hilton brand and hope that you brought your concerns to one of our friendly team members prior to your departure as we are committed to addressing all guest concerns promptly. Please feel free to reach out to me directly at Stephen.Zuravin2@hilton.com.

Thank you,

Stephen Z.
General Manager

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2018年8月18日的点评

住在Home2而不是希尔顿花园。房间里没有肥皂和洗发水。早餐选择上很多限制,并且也不太好。不推荐这个酒店。它定价过高,不是一个住宿的好地方。

与 Home2 Suites by Hilton 合作收集的点评
感谢 Dinesh G
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Stephen Z,Home2 Suites by Hilton Albany Airport / Wolf Rd 的 General Manager,回复了这篇点评2018年8月20日已回复
Google 翻译

Dinesh G,

Thank you for your recent stay with us. I apologize that your stay with us was sub-par. Our hotel does offer shower gel and shampoo via the dispensers located in the guestroom showers. This set-up is different from other Hilton hotels which offer these amenities on the vanity. Our breakfast has many convenient options such as oatmeal, waffles, breakfast sandwiches, fresh fruit salad, assorted yogurts, bagels, juice, coffee, and tea. We hope that you consider Home2 Suites again in the future.

Thank you,
General Manager

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