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附近酒店
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1 - 6 条点评,共 360 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

作为一个每月出差20天的商务旅行者,我当然知道温德姆的标准。这家酒店肯定低于温德姆旅行者的期望。毛巾很薄,有洞,只有一条浴巾,没有毛巾或其他东西。游泳池很好,但是祝你有好运气,能找到一张没有坏掉的躺椅。如果您有客人,他们还会向您收取坐在游泳池或在游泳池游泳的客人的费用。 所以要小心! 没有任何迹象或标识指出这一点。 即使没有人告诉你有这样的政策,粗鲁的经理也会出现并将人们赶出去。

感谢 debbiedV8845HF
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
HoJoAlbanyNY,Howard Johnson by Wyndham Albany 的 Guest Relations Manager,回复了这篇点评回复时间:2周前
Google 翻译

Thank you for staying with us and for providing us with your feedback. I am truly sorry that we did not meet your expectations. We do in fact meet or exceed the brand standards set for Howard Johnson franchisees by Wyndham, as evidenced by the fine job we did at our last inspection. Our goal at Howard Johnson Albany is to provide a clean, comfortable room for our guests at a value price. I am glad that you like our pool. For liability purposes we are required to know who is in the pool area. For the safety and comfort of our guests, we do limit pool usage to those who are registered at our hotel. Many local residents who are not guests of the hotel come to our pool on a hot day making it necessary for us to monitor the situation carefully. A notice advising of this policy is in fact posted prominently at the front desk. I do thank you for choosing us and hope that you will give us the opportunity to better serve you in the future.

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2019年6月23日的点评

房间宽敞,非常干净。工作人员很有礼貌。个人对房间很满意。床特别舒服。价格也便宜,位置就在一家挺不错的印度餐馆旁边,那里有很多印度人。这也是餐馆味道好的象征。

与这家酒店合作收集的点评
感谢 Bob A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
HoJoAlbanyNY,Howard Johnson by Wyndham Albany 的 Guest Relations Manager,回复了这篇点评2019年6月25日已回复
Google 翻译

Bob,
It is wonderful to read your kind feedback. I am so pleased that you were satisfied with your accommodations and our hotel. I will share your comments with the entire staff. We do work hard to provide a good value to our guests, and in your case we definitely succeeded. Thanks for the kind mention of our staff. They are certainly courteous and efficient. Thanks for choosing Howard Johnson Albany for your lodging needs, and we do look forward to seeing you back again soon.

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2019年5月16日的点评

真是糟糕。蚂蚁成群结队,房间气味难闻,粗糙的床单。酒店服务不错,酒店员工很友好。半座建筑物都被镇政府指责,原因不明。如果不是因为友好的酒店员工,我会给它0星评价。

与这家酒店合作收集的点评
感谢 Excursion14967573942
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
HoJoAlbanyNY,Howard Johnson by Wyndham Albany 的 Guest Relations Manager,回复了这篇点评2019年5月18日已回复
Google 翻译

Thank you for staying with us. We appreciate your feedback and we are sorry that you experienced such issues during your stay. Thanks for your kind comments regarding our hotel staff. I only wish you had contacted our front desk staff immediately with these room issues so that we could have corrected the situation. I hope you will give us the opportunity in the future to provide you with a better experience.

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2019年4月9日的点评

我对我的住宿非常满意。所有的工作人员都很乐于助人,也很热情。我对所有的服务都非常满意,包括免费上网、冰箱和微波炉等。保洁人员工作效率高,值得信赖。

与这家酒店合作收集的点评
感谢 anthony c
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HoJoAlbanyNY,Howard Johnson by Wyndham Albany 的 Guest Relations Manager,回复了这篇点评2019年4月10日已回复
Google 翻译

Thank you for staying with us and for your positive feedback. It was a pleasure having you here, and always great to hear from a satisfied guest. On behalf of the entire staff at Howard Johnson Albany, thanks! We look forward to having you back here again soon.

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2019年2月1日的点评 通过移动设备发表

我的妻子和孩子们在这里住了两个晚上,酒店的工作人员随时为我们提供所需的一切。优秀的酒店!早餐是免费的,我的孩子喜欢吃华夫饼和其他美味的食物。这通常会是点评的最后一部分,但我并不打算到此为止。第二天晚上,前一天结的冰开始融化,水几乎快流到我们房间的门口了。酒店的工作人员很快就把我们换到了另一个房间,从而挽救了这一天。我们把护照放错地方了,酒店的工作人员给我们打了两次电话,告诉我们他们找到了护照,正为我们保管着!超级超级出色而负责的服务和住宿,我和家人都很满意!

感谢 JonLaJoy
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Nerissa M,Howard Johnson by Wyndham Albany 的 Guest Relations Manager,回复了这篇点评2019年2月3日已回复
Google 翻译

JonLaJoy,

Thank you for taking the time to share this five star experience with our management, staff, and
future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and
hope that you experience the same comfortable stay during your next visit! We look forward to seeing you and
your family again here at the Howard Johnson by Wyndham Albany Hotel!

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