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非常好的酒店，服务好，环境好，餐好吃，有最美的印度洋日落，下次来斯里兰卡还住这里，😍😍😍😘😘😘😘😘爱了爱了，好爱斯里兰卡纯纯的原始美😘😘😋😋😋😋😋😋😋😎😎😎😎😎😎😎😝😝😙😙😙😙😙😙😙😙😙😛😛😛😛😛😛😛😛😛😛😛😛🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰😍😍😍😍😍😍😍😍😍😍😍😍
这是我们今年第三次回来了。前两次入住都有些失望。这一次前台没有遇到混乱的情况，服务员非常专业。但是每天都是不同的人。这一次房间很干净，迷你酒吧无法使用，其他一切都还行。但是和我们在坎达拉马传统酒店的皇家待遇仍然有很大的不同。尼甘布传统酒店的早餐非常好。似乎只有咖啡的提供是受限制的，在我们逗留的4天里，他们不止一次问我们是否需要提供更多的咖啡，如果只要一杯的话就是不能续杯的。先前的工作人员离开了酒店。我们已经带着很低的期望来到了尼甘布传统酒店。没有必要期待能得到和坎达拉马传统酒店一样的服务，尽管同样的品牌应该在任何地方都有同样的服务。但至少我们也看到了一些改变，所以也许下次会好一些
Dear Valued Guest,
Thank you for the time taken to share with us, the feedback of your stay at our hotel which will further assist us on our continuous improvement.
We are pleased to note that you had chosen our property for your third stay and thank you for your loyal patronage. Please accept our regrets for not meeting your expectations from previous visits. We have highlighted all the mentioned areas of concerns to be looked in to as we endeavor to enhance our guest experience with each and every stay.
We hope this would not deter you from visiting our property for your fourth stay as we look forward to offering you a more memorable holiday experience.
Yours Sincerely, Ranjan Stanislaus, Executive Director/General Manager, Heritance Negombo.
尼甘布传统酒店是我住过的最好的酒店之一。这里风景如画，设施完善，员工非常有礼貌且乐于助人。前台的萨姆帕斯和希拉加走出来欢迎我们，爱莎也非常乐于助人。我一定会把酒店推荐给我的朋友们。
Dear Valued Guest,
We are glad to hear that you have had a comfortable and relaxing stay at Heritance Negombo.
It is truly encouraging for me and my team to receive such positive feedback from our valued guests and thank you for the recommendations given.
We will be delighted to welcome you back in our hotel, and let us know of your plans to visit Negombo again in the future.
Yours Sincerely,
Ranjan Stanislaus,
Executive Director/General Manager,
Heritance Negombo.
星期天吃了一顿丰盛的午餐，吃的都是海鲜。所有的开胃菜和主菜都与从海里捞到的东西有关。是我喜欢的味道……这家餐馆可以俯瞰海滩，环境优美。当预定餐桌时，可以要求在露台区域的餐桌。这里有空调。显然，在2020年1月之前，他们每周日都有海鲜自助餐。
Dear Valued Guest,
Thank you very much for visiting Heritance Negombo and we appreciate you taking the time to share your feedback with us on Trip Advisor.
We are delighted to read your sentiments with regard to the 'Let's Sea Seafood Lunch' and thank you for the recommendations given.
We will be delighted to welcome you back in our hotel, and let us know of your plans to visit Negombo again in the future.
Yours Sincerely,
Ranjan Stanislaus,
Executive Director/General Manager,
Heritance Negombo.
带有海岸景观的负担得起的现代酒店，距离班达拉内克国际机场只有30分钟。所有的房间都有一个私人阳台，可以俯瞰广阔的拉卡迪夫海。对于在前往繁华的科伦坡之前想休息一下的游客来说，这是一个很好的选择。一个不错的特殊待遇是在迷你酒吧会免费提供一轮酒，那里有两罐当地的狮子啤酒，一瓶清新的姜汁啤酒，巧克力棒和薯片。我们受到了殷勤的工作人员的热情欢迎，一如传说中斯里兰卡人的好客。不幸的是，这里的技术援助不足。我的房间漏水了，虽然我要求了服务，但服务没有到位。
Dear Valued Guest,
We thank you for the time taken to share with us, the feedback of your stay at our hotel. We are truly delighted to read that you had enjoyed the time at Heritance Negombo, specially the room facility and have endorsed our Sri Lankan hospitality.
Please accept out regrets for the inconvenience caused by the mentioned concern and rest assured we have highlighted your feedback and will be immediately investigating on this regard. Necessary measures will be taken to ensure such issues are not repeated in the future.
It would be our pleasure to have you back for another memorable hotel experience shall your plans bring you to Sri Lanka again in the future.
Yours Sincerely, Ranjan Stanislaus, Executive Director/General Manager, Heritance Negombo.
到达这个神奇的酒店后，迎接我们的是美好杰出的员工。这是一家漂亮干净的酒店，是我呆过最好的酒店。从房间阳台上看到的景色无疑是这个世界上最美的。泳池看起来像是最漂亮的海滩，有着金黄色的沙子。管理团队做得太好了，没有多大的麻烦。泳池吧台的员工百分之百负责。不论是斯里兰卡的食物还是英国的食物，都非常美味，选择多样。酒店对面的面包店也很美。晚上驻唱的歌手使得我们的夜晚很完整。十分感谢工作人员，尤其是前台Nabeel Chirange, Nfreshan, Ayesh，谢谢您们的盛情款待，你们使我们的假期很美好。请继续保持好工作👌希望明年再次见到大家，爱你们❣️谢谢这家旅馆的Heritance Negombo，Anette，Raj Kumar。
Dear Valued Guest,
We are glad to hear that you have had a comfortable and relaxing stay at Heritance Negombo.
It is truly encouraging for me and my team to receive such positive feedback from our valued guests.
We will be delighted to welcome you back in our hotel, and let us know of your plans to visit Negombo again in the future.
Yours Sincerely,
Ranjan Stanislaus,
Executive Director/General Manager,
Heritance Negombo.
