Dear JoS12,
Thank you for spending a few days with us recently at Dusit Thani Hua Hin and we appreciated your subsequently taking the trouble to post a review on Trip Advisor.
A Thai-owned hotel, it is our mission to be ‘proud of our Thai heritage, uniquely delivering gracious hospitality to the world’. We are delighted that this manifested itself in the levels of service you experienced.
The Grand Ol’ Dame of Hua Hin, as the resort is affectionately known, is indeed going through a carefully-phased product enhancement programme, the first parts of which will be unveiled towards the end of 2019.
We are delighted that you took advantage of the popular Club privileges, which do provide excellent numerous extras, highlighted by the 2-hour evening cocktail and canapés.
Dear JoS12, we hope to have the opportunity of serving you another generous dose of Thai hospitality in the future.
Until then, we remain graciously yours.
The Management