Dear THE R.
Thank you very much for taking the time to share your experience at RCB Patong Hotel, we are delighted to hear that overall you had a great stay at our hotel.
Of course, our hotel is located at the middle of Patong beach, just walking distance to the Patong’s biggest shopping department store, dining and nightlife entertainment on Bangla road and also gateways to other landmark around Phuket.
Regarding to poor internet connection during you stayed with us, we take all guest comments very seriously and your suggestions will help us to improve our services in the future.
We hope we will be able to welcome you in the future again at RCB Patong Hotel.
Best regards, Viroj R.
在这度过了两个美好的夜晚。五楼的房间很干净，足够的大小和基本的设施，并当我们第一次入住时有好闻的味道。浴室是足够的。配套的早餐是相当的基础但也足够好了。 购物中心，餐厅，小贩食品和娱乐场所都在较近的距离内。 没有什么花哨的地方，但作为一个旅游者，这家酒店是足够好到可以被称作家的地方了。
Thank you very much for taking time for sharing your experience through a review on Tripadvisor. We are glad to hear that you have enjoyed your time with us. It is appreciated for your positive reviewed because that’s what RCB Patong Hotel is all about.
Once again thank you for your review and we truly hope to welcome you back in your next trip – With best regards, Viroj.
Dear Martin N.
First of all we would like to thank you for submitting us a review on Tripadvisor page about your stay at RCB Patong Hotel. We are saddened to hear that you have experienced the happenings as described in your review and do hope you will give us a change of turning it into a positive vacation experience.
We are looking into the issues that you highlighted so we can improve our service even more. Therefore thank you very much for that.
Best regards, Viroj
Thank you very much for taking the time to write such a nice review on positive section while the negative section that you highlighted to our service staff, there are the various reviews about this on our tripadvisor page. However, we are looking into this issue so we can improve our service even more. Therefore thank very much for that and do hope you will give us a change of turning it into a positive vacation experience.
Best regards, Viroj