Dear Mr. Trek,
Thank you for taking the time to provide such a detailed and thoughtful review! We’re delighted to hear you enjoyed the beautiful environment, scenic sea views, and the variety of activities and services we offer. It’s great to know the room’s comfort, cleanliness, and the breakfast and dinner options met your expectations.
We also appreciate your constructive feedback. We will certainly address the issues you mentioned, including the signage for our shuttle service, the business level of our operators, and the maintenance of insect control. Your suggestions are invaluable in helping us improve.
Thank you for your recommendations and for sharing the tip about the local fruit shop. We hope to have the pleasure of welcoming you back for another enjoyable stay!
Warm regards,
Kath Guanco
Guest Experience Manager