Dear philentslw,
Thank you very much for staying at Radisson BLU Hotel & Resort AL Ain and for taking the time to provide us with your feedback on your recent experience in the hotel.
First and foremost, allow me to convey our sincerest apologies for the inconveniences that you have encountered during your stay, which is certainly not indicative of the standards that we aim to provide our valued guests such as yourself.
I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Radisson BLU Hotel, Al Ain and assure you of our best attention and services at all times.
Sincerely,