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wei j
5.0 分,共 5 分2024年2月18日点评
入住日期:2024年2月
旅行类型:情侣旅行
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Risemount Danang岘港莱斯蒙特度假村Chủ sở hữu,回复了这篇点评
回复时间:2024年5月2日
Risemount Xin Chào!
Dear 876weij
Greetings from Risemount Premier Danang Resort and many thanks for staying with us during your recent vacation. We are glad to read that we met your expectation of a great stay and are particularly happy to read the outstanding service by our team . I will surely pass on your comments to our dedicated staff. Meanwhile, we look forward to welcoming you back again very soon
Kind regards
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
附近酒店
US$55
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离岘港莱斯蒙特度假村0.6公里
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离岘港莱斯蒙特度假村0.4公里
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US$71
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离岘港莱斯蒙特度假村0.8公里
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离岘港莱斯蒙特度假村0.8公里
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海滨
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    US$27
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离岘港莱斯蒙特度假村2.0公里
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室外游泳池
Pool view
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离岘港莱斯蒙特度假村0.7公里
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离岘港莱斯蒙特度假村1.9公里
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离岘港莱斯蒙特度假村2.3公里
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1 - 6 条点评,共 1,466 条
2020年1月29日的点评

酒店大不过房间偏细 酒店附近唔算多野食 不过入面有个mini cocktail bar可以叫埋野饮拎去泳池度饮 住呢间酒店要上去佢个天台 夜晚影相开埋灯好靓 不过入住前要交按金 系退房𠮶时先有得攞翻〜

感谢 bbilovetravel
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
RisemountResort,岘港莱斯蒙特度假村 的 Assistant Front Office Manager,回复了这篇点评2020年1月31日已回复
Google 翻译

Dear bbilovetravel,

We are delighted that you had a wonderful stay. Your compliment on our location is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team.

Besides, please accept my deepest apologies for the unpleasant experience related to our room size. Please rest assured that I have reviewed your comments with the department concerned and things are on the way processing. We hope you will give us a chance to serve you better when you are next in Danang.

Sincerely,
Ly Pham
Assistant Front Office Manager

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2019年8月27日的点评 通过移动设备发表

这间度假村真的是大大小小的细节都很贴心是我住过经验最棒的一间「超水准」旅馆,从入住前接送服务的接洽到旅游前一天它还在再次发信确认及欢迎,到达饭店一打开房门也令人惊喜床垫上竟然有小小用花瓣树叶的布置整个房间也都非常的干净,床垫非常的舒服软硬适中。
早餐非常丰富也很精致我们安排在泳池旁视野超棒 ,重点只要10元美金而且服务人员也都很亲切入座前还贴心的帮忙移动椅子,日出时离开位置后贴心的帮忙拉上了窗帘,现点的餐也都有都有小摆盘、餐桌上也都有小布置,整个细节的部分都做很好,由于我们是连续入住忘了挂勿打扰牌子,没有要求清房间,打扫人员敲问说需要清洁吗?我们回答不用但他们确没忘记将所有的沐浴毛巾更换且又排的整整齐齐。接着同行者生日当天因为生病处理就医问题忙了一个晚上,人隔天人比较舒服后竟有人敲门,想不到是个惊喜送来了个生日大蛋糕。离开前去做了sap结束后遇到下雨因为房间在别栋路程很短我们说要自己淋一下雨走回去,工作人员竟然贴心的拿出了斗笠让我们遮雨又有了不一样的体验。
在整个入住的期间都可以感受到这间饭店的贴心服务各种细节都不马乎,整个饭店也非常的漂亮工作人员亲切真的非常棒极力推荐这间岘港我觉的最棒的度假村,下次我一定会在回来。

感谢 YENYIKS
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
RisemountResort,岘港莱斯蒙特度假村 的 Assistant Front Office Manager,回复了这篇点评2019年9月2日已回复
Google 翻译

Dear YENYIKS,

Thank you for your recent stay at Risemount Premier Resort Danang!

I am so pleased to read your comments about the facilities and staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team.

Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned and neighboring cooperation. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements.

Thank you again for your compliments and support. We look forward to welcoming you back soon.

With kind regards,
Ly Pham
Assistant Front Office Manager

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2019年8月23日的点评 通过移动设备发表

我们大家都喜欢这家酒店👍美观+房间干净+服务好,楼上有游泳池…环境优美…食物好吃😋晚上在楼上喝酒…下次会再拜访😄

入住日期:2019年3月
旅行类型: 结伴旅行
1  感谢 susanlY6507HR
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
RisemountResort,岘港莱斯蒙特度假村 的 Assistant Front Office Manager,回复了这篇点评2019年9月2日已回复
Google 翻译

Dear susanlY6507HR,

We are delighted to hear that you have enjoyed your recent stay with us.

I am so pleased to read your comments about our food and beverage services, particularly, nice swimming pool and our staff, who really are there to cater for your every need. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.

Thank you for your compliments and support. We look forward to welcoming you and your family back in the near future.

Sincerely yours,
Ly Pham
Assistant Front Office Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月18日的点评

这家酒店内的工作人员都是很友好的,这里的房间是装修得很好的,也是很宽敞的。 我们还试了这边的温泉浴场。 这家酒店的工作人员全都是非常友好的,他们做事都是很专业的。 非常感谢这家岘港莱斯蒙特度假村酒店,让我和我的男朋友都拥有了宝贵的体验!!!!!!❤

感谢 YanshipL
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
RisemountResort,岘港莱斯蒙特度假村 的 Assistant of Front Office Manager,回复了这篇点评2019年7月20日已回复
Google 翻译

Dear YanshipL,

Thank you for your recent stay at Risemount Premier Resort Danang!

We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about the room and staffs, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team.

Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned and neighboring cooperation. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements.

Thank you again for your compliments and support. We look forward to welcoming you both back soon.

With kind regards,
Ly Pham
Assistant of Front Office Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月20日的点评

酒店很漂亮,有着圣托里尼的风格。所以你可以在酒店的每个角落你都可以拍很多美照。员工很热情地欢迎,总是笑脸迎人。早上的自助餐很好吃,有很多食物。

感谢 ThangDuyNguyen
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
RisemountResort,岘港莱斯蒙特度假村 的 Quản lý bộ phận lễ tân,回复了这篇点评2019年6月23日已回复
Google 翻译

Dear Mr. ThangDuyNguyen,

Thank you very much for your support to Risemount Premier Resort Danang.

Many thanks for taking time to share your valued feedback to us and we are really happy to learn that you had a great stay with us.

We hope that we have chances to welcome you back in the near future.

Have a good week ahead!

Many thanks and best regards,
Nguyen Chau
Front Office Manager

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