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“不会认错的餐厅”

Kebab Ngon Da Nang
在线下单
岘港排名第45 (共1,418家美食)
餐厅详细资料
2019年8月23日点评 通过移动设备发表

我们在21/8晚上去这间餐厅,我们发现有蚁在盛载食物的竹篮上,虽然没有蚂蚁在食物上爬行,所以我们事后才写评语,后悔没有拍照証明。但想不到餐厅的回复既不肯承认,餐厅又质疑我们是恶意中伤,他们还怀疑我们其实有没有造访,这间餐厅完全无诚意去改善自己餐厅的质素,还说自己是排名高的餐厅。我们绝对不会再来。

2  感谢 558abch
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
KebabNgonDanang,Kebab Ngon Da Nang 的 Owner,回复了这篇点评2019年8月24日已回复
Google 翻译

Dear Hui a,
We take very seriously feedbacks from our customers and you can see it on different reviews. On 21st, we had 1 table with Chinese customers. After reading reviews, I had a look on the cameras and nothing showed that this table met any troubles. Also, if there are 3 customers meeting this kind of problem they will report to my staff or to me but this evening nobody came and complained about it. We already had some fake reviews since we were well ranked on TripAdvisor and we reported to them and they deleted its.
Kebab Ngon Team

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撰写点评点评 (84)
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1 - 5 条点评,共 84 条

2019年8月21日点评 通过移动设备发表

餐厅卫生环境恶劣。虽然食物挺美味,但当食物送上来时, 有很多蚂蚁在放著面包的竹篮上爬! 如果改善卫生情况, 会给好一点的评价!

感谢 Pig_happy
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
KebabNgonDanang,Kebab Ngon Da Nang 的 Owner,回复了这篇点评2019年8月23日已回复
Google 翻译

If you're reading this review, below translation from google:

The restaurant has a poor sanitation environment. Although the food is delicious, when the food is delivered, there are many ants crawling on the bamboo basket with the bread! If you improve the health situation, you will give a better evaluation!

Our answer to this review:
Hygiene and cleanness is very important to us since we are French owners, and also many reviews can prouve it.
It's impossible this kind of thing can happen in our restaurant since there are 3 different checks before delivering the food to our customers: 1st one by the dish washing person, 2nd one by the person preparing the kebab and 3rd one by the waitress. So impossible to have any ant on the plate or food.
Also, how this person can enjoy the food if there are ants on his plate and on his food. Don't get me wrong but if I go to restaurant and I see ants on my plate and food, I don't eat it at all.
Since our restaurant is ranked #1 on TripAdvisor we have some weird reviews like this one.
Anyway come to visit us is the best way to know how good is our food and service.
Kebab Ngon Team

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此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2019年8月21日点评 通过移动设备发表

食物和饮品都很好吃, 价钱也合理。
但是!!!!
食物托盘上全是蚂蚁, 卫生程度十分恶劣 。
不建议大家去这间餐厅。

感谢 bone12345
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
KebabNgonDanang,Kebab Ngon Da Nang 的 Owner,回复了这篇点评2019年8月23日已回复
Google 翻译

If you're reading this review, below translation from google:

Food and drinks are delicious and the price is reasonable. but! ! ! ! The food trays are all ants, and the sanitation is very bad. It is not recommended to go to this restaurant.

Our answer to this review:
Hygiene and cleanness is very important to us since we are French owners, and also many reviews can prouve it.
It's impossible this kind of thing can happen in our restaurant since there are 3 different checks before delivering the food to our customers: 1st one by the dish washing person, 2nd one by the person preparing the kebab and 3rd one by the waitress. So impossible to have any ant on the plate or food.
Also, how this person can enjoy the food if there are ants on his plate and on his food. Don't get me wrong but if I go to restaurant and I see ants on my plate and food, I don't eat it at all.
Since our restaurant is ranked #1 on TripAdvisor we have some weird reviews like this one.
Anyway come to visit us is the best way to know how good is our food and service.
Kebab Ngon Team

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
这些点评为英文的机器翻译。 显示机器翻译?
2019年6月13日点评

用餐日期:2019年6月
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
KebabNgonDanang,Kebab Ngon Da Nang 的 Owner,回复了这篇点评2019年6月14日已回复
Google 翻译

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2019年6月13日点评

用餐日期:2019年6月
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
KebabNgonDanang,Kebab Ngon Da Nang 的 Owner,回复了这篇点评2019年6月13日已回复
Google 翻译

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。

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