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附近酒店
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1 - 6 条点评,共 1,609 条
TripAdvisor 中国会员
5天前点评 通过移动设备发表

入住日期:2019年8月
旅行类型: 独自旅行
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评 通过移动设备发表

我在这里住了两晚,房间很好,我有一个视野很好的大房间。我去吃早餐的时候,Phuong女士用可爱的微笑和良好的服务欢迎我,食物很好,早餐有很多食物,非常美味。

感谢 Lesshappy
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
GrandMercure_DN,岘港雅高美爵酒店 的 Owner,回复了这篇点评回复时间:2周前
Google 翻译

Dear Valued Guest,

We are truly heartened to receive your constructive feedback regarding your stay at Grand Mercure Danang.
Thank you for letting us know how much you enjoyed your stay with us, we are especially pleased that you felt welcome by Ms. Phuong. I will pass your compliments to her and be sure that Phuong and the whole team are made aware of your kind words.
We look forward to having you with us again in the near future.

Grand regards,

Tran Thi Minh Thao (Ms.)
Acting Assistant Guest Experience Manager

举报业主不当回复
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TripAdvisor 中国会员
3周前点评 通过移动设备发表

入住日期:2019年7月
旅行类型: 独自旅行
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
GrandMercure_DN,岘港雅高美爵酒店 的 Owner,回复了这篇点评回复时间:3周前
Google 翻译

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TripAdvisor会员
2019年7月12日的点评 通过移动设备发表

服务很好,咖啡服务员很亲切,会帮我特调菜单上没有的椰子咖啡,服务员的名字是NGA服务好又亲切,大家来这里可以放心找她服务。

感谢 TripAdvisor会员
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.cn 查看原文
GrandMercure_DN,岘港雅高美爵酒店 的 Owner,回复了这篇点评回复时间:3周前
Google 翻译

Xin chào Mr./Ms. Valued Guest, 

Your kind words are very much appreciated and we would like to thank you for sharing them on TripAdvisor.
We are so exciting to read such comments and it is always a big encouragement to motivate our team member special Ms. Nga with her delicious coffee to keep up the standard.
We hope to have the pleasure of welcoming you back soon.

With grand regards,

Tran Thi Minh Thao (Ms.)
Acting Assistant Guest Experience Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评

房间很漂亮,工作人员非常乐于助人,也十分友好。在大堂的早餐餐厅很拥挤,但在23楼的餐厅非常好,因为它很安静,而且有一个私人房间供家庭或商务用餐。

感谢 littlemom_ui
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GrandMercure_DN,岘港雅高美爵酒店 的 Owner,回复了这篇点评回复时间:3周前
Google 翻译

Dear Valued Guest,

Greetings from Grand Mercure Danang!

Thank you for your recent stay and for taking the time to leave a review of our hotel. It was a delight to learn that overall you had a positive experience with us.

We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding the crowded breakfast which should not happened. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Kindly send us a notice if you plan to come again and we would do our best to recommend you the most fitting form of accommodation for your comfort.


Grand regards,

Tran Thi Minh Thao (Ms.)
Acting Assistant Guest Experience Manager

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