Steve Nguyen，钻石海酒店 的 Guest Services / Front Office，回复了这篇点评
回复时间：2024年2月16日
Dear Valued Customer,
It has been a real pleasure to welcome you and would like to thank you for choosing Diamond Sea hotel. We very much appreciate your comments that I will be happy and proud to share with the rest of the team.
We will be delighted to welcome you back and hope your next visit will be as pleasant as the previous one.
It truly is an honor to be mentioned here on Tripadvisor. Thank you for your great comments about our hotel and our services. This is precisely the perception we wish our guests to have of us. Ms. Liz, Kate and the whole team will certainly be pleased to hear your kind words. It is our pleasure to be of service and our deepest apologies for the unfortunate weather conditions during your stay.
Our team and myself sincerely thank you for choosing Diamond Sea Hotel and hope to have the pleasure of welcoming you back soon on your next future trip in Danang.
Kind regards, Tracy Nguyen (Ms.) Front Office Manager
It's a pleasure to read that you had an incredible experience at Diamond Sea Hotel during your recent stay with us and it will be a pleasure to share your comments with the team.
Thank you very much for completing your Trip advisor entry.
I wish to apologize for the inconveniences you faced during your recent stay. Rest assured that i will personally look into all your comments and will take all necessary steps to avoid recurrence and improve on all aspects throughout our hotel.
We hope that you will give us the opportunity to experience our hotel once again and allow us to usher you with positive experiences as other guests have felt during their stay with us.
Wishing you a very happy new year and all the best for 2017.
It has been a real pleasure to welcome you and would like to thank you for choosing Diamond Sea hotel. We very much appreciate your comments that I will be happy and proud to share with the rest of the team.
We will be delighted to welcome you back and hope your next visit will be as pleasant as the previous one.
Thank you very much for completing your Trip advisor entry.
I wish to apologize for the inconveniences you faced during your recent stay. Rest assured that i will personally look into all your comments and will take all necessary steps to avoid recurrence and improve on all aspects throughout our hotel.
We hope that you will give us the opportunity to experience our hotel once again and allow us to usher you with positive experiences as other guests have felt during their stay with us.
Wishing you a very happy new year and all the best for 2017.
