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附近酒店
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1 - 6 条点评,共 2,332 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月6日的点评 通过移动设备发表

如果你计划一次轻松的旅行,有充足的阳光和美丽的海滩,大量的水上活动,那么这家酒店将是一个很好的选择。这家酒店正好位于亚喀巴中部,离最受欢迎的餐厅仅步行距离。服务到位,他们会竭尽全力让你感到舒适!特别感谢棕榈园的Ibrahim Z.和Muhyidean以及来自阿拉伯河的Abdullah。肯定会再次光临!

感谢 eddrere
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
DanB5045,亚喀巴瑞享度假村及公寓 的 General Manager,回复了这篇点评回复时间:2018年10月6日
Google 翻译

Dear eddrere,

Thank you for sharing your positive review about Movenpick Resort & Residences Aqaba and for giving us your full score and approval. We always appreciate receiving positive feedback like yours which only inspire us to do our job better.

We hope you’ll get to visit us again. See you, hopefully soon at Movenpick Aqaba.

Best regards,

Dan Benzaquen
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年9月29日的点评

这是一家地理位置很好的酒店。房间很干净、很好,早餐很好吃,海滩很适合游泳,对我来说这是个安静而美丽的地方。我推荐所有想要住得离城市近的人入住这里。

感谢 Ahmad A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
DanB5045,亚喀巴瑞享度假村及公寓 的 General Manager,回复了这篇点评回复时间:2018年9月29日
Google 翻译

Dear Ahmad A,

Thank you very much for writing your review about Movenpick Resort & Residences Aqaba. I am glad to know that you approved of our location and I hope you found it very convenient. Being at the heart of Aqaba, the proximity to key places in the area is one of the strength our resort boast of and I hope our guests enjoy.

I thank you for the recommendation and we look forward having you again soon.


Best regards,

Dan Benzaquen
General Manager

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2018年9月16日的点评 通过移动设备发表

我们在莫凡彼度过了一段欢乐的时光,在这家酒店我们住的很满意,沙滩酒吧的工作人员服务很棒,那里的食物也很美味,感谢酒店的动画艺术团队为我们做的表演,感谢沙滩的工作人员为我们提供的细致入微的服务,感谢莫凡彼所有的工作人员。

2  感谢 Tour815809
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.ar.tripadvisor.com 查看原文
DanB5045,亚喀巴瑞享度假村及公寓 的 General Manager,回复了这篇点评回复时间:2018年9月17日
Google 翻译

Dear Mohammed Z

Thank you for sharing your review. We are very happy to read that you liked our resort and that you had a good time with us.

We look forward welcoming you back. See you soon.

Best regards,

Dan Benzaquen
General Manager

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2018年8月19日的点评 通过移动设备发表

Movenpick Resort & Residence’s Aqaba过去是以其超棒的早餐和无可挑剔的服务而闻名的。我们预定了小木屋公寓里的两件卧室,但是发现木屋就建起以来从未维修过。油漆是脱落的,家具是脏的,厨房没有用因为我们不被允许带食物进来,而且迷你吧台只有四瓶水。早餐十分失望,食物是冷的,面包是馊的,华夫饼和煎饼处没有人而且不会上新,食物选择十分有限。唯一保持正常的是他们的服务。但是,总体来讲十分失望

感谢 heesh123
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Dan B,亚喀巴瑞享度假村及公寓 的 General Manager,回复了这篇点评回复时间:2018年8月21日
Google 翻译

Dear heesh123,

It is very disappointing to read unsatisfactory review from a repeated guest who is accustomed of the services Movenpick Resort & Residences Aqaba is known for. Please accept my apologies for the inconsistencies in our services which lead to unpleasant experience.

I asked the team to specifically take your review as a learning lesson for improvement and moving forward. All your comments are well-noted and appropriate plan of action will be in place to address shortcomings in food offerings and upgrading our facilities. In fact, I would like to share with you the renovation plans that which will be underway very soon. Not only rooms will be included in the planned refurbishments but several outlets are also included in this project.

Nevertheless, it is also good to know that the team's services are complimented and we will make sure that we will even work hard to continuously strive to even become better.

We hope your recent stay will not deter your decision of staying with us again in the future. The team and I will really appreciate another chance to deliver seamless services and enjoyable stay on your next visit.


With my best regards,

Dan Benzaquen
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年8月17日的点评 通过移动设备发表

我跟我的家人(丈夫和两个孩子)还有其他两个家庭入住了这个酒店,对我来说入住酒店最重要的就是卫生环境,我对这里的卫生条件非常失望,我在浴室马桶外面发现了一处非常令人作呕的污迹,我不得不用力擦拭自己!!!更不用提那很显然需要擦洗的浴室的地板跟床单上的污迹。我要是清理那些污迹之前拍了照片就好了!!!再也不会来这家酒店住了,也不会把它推荐给任何人。Rawan

感谢 Rawan A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.za 查看原文
Dan B,亚喀巴瑞享度假村及公寓 的 General Manager,回复了这篇点评回复时间:2018年8月21日
Google 翻译

Dear Rawan,

Thank you for sharing your candid feedback though I wish that your stay with us could have been better. You can be assured that your feedback has not been taken lightly. All points are well noted and will be passed on to our team for immediate review and action. I personally value constructive feedback especially coming from our guest’s perspective, as only through such comments we could really look into our processes and improvements could be made. Therefore, I thank you for your time in sharing a very detailed and honest feedback.

I can only assure you that we take pride in our cleaning processes as we understand the importance of it being a 5-star establishment.

I sincerely hope that we will have the opportunity of welcoming you back again in the future with a refreshed look. In the meantime, allow me to wish you happy Eid on behalf of the entire team.


Sincerely,

Dan Benzaquen
General Manager

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2018年7月28日的点评 通过移动设备发表

我要提及接待处的Jamal,还有早餐区的Muneer。他们都很乐于助人,我们也体验到了最优质的服务!谢谢你们,带给我们很愉快的经历还有欢乐。他们两人让我们的住宿变得更棒。

感谢 RoseCI
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Dan B,亚喀巴瑞享度假村及公寓 的 General Manager,回复了这篇点评回复时间:2018年7月29日
Google 翻译

Dear RoseCI,

I would like to thank you for sharing your positive feedback about the resort. I am happy to read that you had a lovely time with us and that the team, especially Jamal and Muneer were very helpful to you.

We look forward welcoming you back again.

Best regards,

Dan Benzaquen
General Manager

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