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附近酒店
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1 - 6 条点评,共 389 条
2018年9月17日的点评

这间酒店离开松本站约五分钟步行距离,但备有专车接送,对带着大型行李的旅客来说是十分体贴的安排。酒店大堂和房间十分整洁,我们入住的高级双人房空间宽敞,装潢以简约为主,不带土豪味道,特别的是房内灯光颜色和光暗可以调校。整体而言是一个不错的体验。

感谢 mr_tongc
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
Pioneer811279,布埃纳维斯塔酒店 的 FRONT STAFF,回复了这篇点评2018年12月2日已回复
Google 翻译

Dear Mr. Tongc,

Thank you very much for your wonderful review.
We are happy to hear that you had a great time staying with us.

It is our primary goal to give our dear guests only the finest services and comfort. Hotel Buena Vista is conveniently located in the heart of Matsumoto City, just a 5minute walk from the station. For a smooth transfer to and from the station, we offer a complimentary shuttle every day from 7:30AM to 20:30PM. Right from the door step of the hotel, our bell service staff will warmly welcome you and will assist you with your baggage all the way to the check in counter up to your room. All rooms are equipped with Simmons bed, 32“size television, personal size refrigerator, electric kettle, air cleaner/humidifier, safety box, pants presser, hair dryer and toiletries, also with an adjustable lighting facility. Our breakfast on the top floor of the hotel offers Western and Japanese Buffet. We also have 4 restaurants that offer sumptuous Chinese, French, Japanese and Buffet type dining every day for lunch and dinner. There are so much more we offer.

We hope to see you again next time.

Best Regards,

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2017年10月11日的点评

这家旅馆辜负了我们的期待,尽管它的第一印象很不错。我们的房间太热了,还不能调换,没有免费的水,餐厅的食物太平常了。然而,员工很有礼貌,这里离车站很近,城市也很棒。

感谢 dinonorwich2016
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
ホテルブエナビスタ,布埃纳维斯塔酒店 的 Public Relations,回复了这篇点评2017年10月12日已回复
Google 翻译

Dear Dinonorwich2016,

Thank you for your feedback on your recent stay with us.

We are pleased to learn that you were happy with our central location in Matsumoto as well as our wonderful staff.

However, we regret to learn that we did not quite meet your expectations in terms of the temperature of the room and the quality of the food. Here at Hotel Buena Vista we aim to exceed expectations, so it disappoints when we do not achieve this.

We truly hope we will have the pleasure of welcoming you back again someday.

Kind regards,

Demi Noëlle Rijkers
Public Relations

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2017年7月12日的点评 通过移动设备发表

我们的房间可以做一个更新升级,十二楼充满香烟的恶臭,商务楼层房间非常不好!它又小又窄,有着老式家具。我们的房间里有一张三人床,桌子和椅子没有被移走,而是靠在桌子上,箱子放不下。早餐有大量很多选择,但是西餐非常有限并且不好吃。培根是冷藏等。建议他把牛角包做成片状通过烤箱制作。在我们离开的时候发现了一个免费的火车站,但是以前没有告诉过。工作人员很友好,乐于助人。浴室里有很多化妆品——牙刷、剃须刀等,空调很好。

感谢 Madeleine P
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
ホテルブエナビスタ,布埃纳维斯塔酒店 的 Public Relations,回复了这篇点评2017年10月12日已回复
Google 翻译

Dear Madeleine,

Thank you for your feedback on your stay with us.

We are pleased to hear that you enjoyed the excellent service our staff provided during your time at Hotel Buena Vista.

However, we regret to learn that you were not entirely pleased with your room on one of our Executive Floors. Our 12th floor does have several smoking rooms which may explain the smell of cigarettes as you passed them in the hallway and I apologize for that. Our 11th floor, however, is completely non-smoking and has also been renovated last year so I believe a room on that floor might have accommodated you better.

We are sorry you only learned about our free shuttle bus service on your departure day. We always try our best to inform guests of our shuttle service before they arrive by having it listed on our website as well as on third party websites in order to make their journey to the hotel smoother and more relaxed.

We sincerely hope that we will have the opportunity to welcome you back on a future visit to Matsumoto.

Kind regards,

Demi Noëlle Rijkers
Public Relations

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2017年6月11日的点评

我和丈夫都非常满意我们在布挨纳维斯塔酒店的住宿。工作人员无论是接待还是前台都非常热心。每个问题都得到解决而且总是面带微笑,鞠躬。我们的房间很整齐干净也很宽敞,整体看起来像一个华丽的岩石花园。早餐是我们自己解决的所以无法评价这里的早餐,但是他们还是很乐意地为我们提供了碗和汤勺。他们也鼓励我们,提供交通服务让我们去另一家酒店的温泉,这都是免费的。这一点尤其不错,这趟旅行很值。我非常推荐这家酒店,无论度假还是什么情形。

感谢 OKAussie
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
ホテルブエナビスタ,布埃纳维斯塔酒店 的 Public Relations,回复了这篇点评2017年10月12日已回复
Google 翻译

Dear OKAussie,

Thank you ever so much for leaving such a wonderful 5 star review of your stay with us in Matsumoto.

Here at Hotel Buena Vista we aim to exceed expectations and to deliver outstanding service to all our guests, so we are thrilled to read that you were extremely pleased with the service from both the staff at the reception as well as the porter's desk. It is always a pleasure to read such kind words and I made sure to pass on your positive feedback to our colleagues.

We are also glad you enjoyed the free shuttle service to the onsen at Hotel Shoho, one of our sister hotels. Matsumoto is quite famous for its hot springs and what better way to relax after a busy day of sightseeing or hiking than spending some time in an onsen?

Again, thank you for the positive comments and we look forward to another opportunity to host you at our property.

Kind regards,

Demi Noëlle Rijkers
Public Relations

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2017年6月9日的点评

作为旅行的一部分预订在这里。完全可以作为休息的地方,但没有什么特别的地方。良好的服务和楼上良好的视野。松本是一个很好的出发点,但相比其他我们参观的地方,它并不是亮点之一。

感谢 davemartin3
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
ホテルブエナビスタ,布埃纳维斯塔酒店 的 Public Relations,回复了这篇点评2017年10月12日已回复
Google 翻译

Dear Davemartin3,

Thank you for taking the time to leave a review on TripAdvisor about your time here.

We are pleased to learn that you had an enjoyable stay with us at Hotel Buena Vista.

We pride ourselves on delivering great service and we thank you for pointing that out, as well as the stunning view from the upper floors. As the tallest building in Matsumoto, we can provide you with a view of Matsumoto's cityscape and the Japanese Alps around us that you can't experience anywhere else.

We hope we have the opportunity to welcome you back again someday.

Kind regards,

Demi Noëlle Rijkers
Public Relations

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