ThomVIDAL,美居酒店冲绳县那霸店 的 General Manager,回复了这篇点评2020年2月28日已回复
Google 翻译
Dear ming huang c-sama
Thank you for taking the time to tell us about your experience at the Mercure Okinawa Naha.
Thank you for your comments that we are very convenient located just nearby monorail station.
Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to better serve you in the near future.
ThomVIDAL,美居酒店冲绳县那霸店 的 General Manager,回复了这篇点评2020年2月17日已回复
Google 翻译
Dear ne1llieu-sama
We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha and thank you for sharing your comment. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we are sorry that you felt it was not enough shower pressure. We will talk about your opinion among the engineer team and will find the solution. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Yukiko MUROTA
ThomVIDAL,美居酒店冲绳县那霸店 的 General Manager,回复了这篇点评2020年1月17日已回复
Google 翻译
Dear Jay H-sama
We appreciate your comments regarding your stay at the Mercure Okinawa Naha!
It is always a pleasure to receive positive feedback. Thank you very much for your comments about our room cleanness, and our parking lot convenience. However we are sorry that you felt the shower a bit slow. Thank you for telling us about this shower problem. Our engineer team could check after that.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
ThomVIDAL,美居酒店冲绳县那霸店 的 General Manager,回复了这篇点评2019年10月25日已回复
Google 翻译
Dear 475Kinkin-sama Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. However, we regret that you have found that the wi-fi connection was slow and inconvenient. It may come from your in room router, therefore do not hesitate to contact our staff if you notice something wrong with your room so we can come and check it. We are always grateful for our guests to be as committed as we are towards the improvement of our services, therefore we thank you again for taking the time to share your experience to us. It will always be a pleasure to welcome you again the next time you are in Okinawa.