Hi Shahrul22,
Warmest greeting from Hotel Granada Johor Bahru. First and foremost, thank you for your time in writing us a review regarding your stay experience. We are devastated to learn about your bad experience with us, we sincerely apologize for the inconvenience caused. However, we will improved our room amenities, breakfast spread and ensure that there will be no similar issues arise. We hope to welcome you back to Hotel Granada Johor Bahru soon with a better experience.
Thank you