一贯以来对万丽酒店的好感度和印象分是很高的，可是这次的入住却发生了插曲，我的朋友从中国来到新山洽谈生意，恰逢假期的原因，房间无法预订，朋友就快要到了，我一筹莫展，Shirley Chong小姐，了解到我的状况，积极热情的帮我查看房源，不厌其烦的一次又一次的帮忙寻找是否有空房，态度非常的温暖，终于经过Shirley Chong小姐三天的热心努力下，帮我订到了两间房间，令我非常非常感动，也让中国的朋友感受到了万丽酒店的美好和热情，Shirley Chong小姐百忙之中，对待客户的热忱，令我又一次的对万丽酒店加分。感恩感谢，期待下次的万丽酒店之旅。
Thank you for taking the time to leave us a review - it's very appreciated!
Our team is always passionate in welcoming all our guests to have a pleasant and memorable staycation experience with us. We hope you will continue to stay with us and recommend us to your friends and family as we'd love to welcome them too.
Thanks again for the support!
Regards,
Renaissance Johor Bahru Hotel
饭店服务人员很亲切，住房也很舒适，房间很大，床很宽，也很干净。饭店有健身房和不错的餐厅，健身房是免费的，饭店的早餐比较贵，如果不是包套的，建议可以到附近吃吃当地的早餐。可惜离市区有点距离，交通不是很方便，附近没有什么景点和好逛的，有点偏僻，要坐车到市区去，bus不多，如果是跟团或自驾或叫grab会比较好。这里华人很多，在附近吃东西用华语可以沟通。附近有自助洗衣店，洗加烘只要9马币，一个小时之内可以完成。
Dear Roving661914,
Thank you for your review and glad that you had an overall pleasant stay with us. Our ambassadors are very friendly and attentive to the needs of our guests and indeed we do our best to deliver the best.
We are located in the suburbs and Permas do have her charms. Our team of Navigators will gladly assist you on places to go so be sure to drop by the Concierge to learn more and allow us to make your adventure memorable.
We hope you will choose to stay with us again should your travel brings you to Johor Bahru.
洁净的房间，特大的床，友好的柜台工作人员-艾米，巨大的大厅，漂亮的装饰，良好的服务，不错的房间环境，一定会再来，漂亮的写字台，房间里舒适放松的沙发，高效的清洁客房服务
Dear 1958_28,
Thank you for your review and for choosing to stay with us. It's our pleasure to have you with us and we are most happy that you had a wonderful stay with us. We do our best to serve with passion and attend to the needs of our valued guests such as your kind self.
Please do stay with us again should your travels bring you to Johor Bahru. We always look forward to welcome back our guests and making their stay memorable.
对餐厅经理的服务满意。在还热的时候，所有的食物同时上桌，作为一个常客，经理知道我们喜欢什么食物。请保持良好的服务。谢谢。
Dear ymc888,
It's our delight to receive your kind compliments on our restaurant manager, Henry and the crew. Our team does their best to attend to the needs of our guests and diners, which we are glad you could experience so. Wan-Li Chinese restaurant has her charms and we hope you will continue to be our regular diner as we'd love to have you with us again.
这是我在新山市最喜欢的酒店，这里提供的住宿条件质量非常高，而且超级物有所值(^__^)，房间干净又舒适，早餐可选择的种类多到让人惊讶!俱乐部酒廊很不错，但欢乐时光提供的食物质量很高而且可选择种类很多。酒店周围也有很多不错的餐厅，酒店离新山中央车站只有20分钟的路程。相当的物有所值。
Dear follow_ussg,
Many thanks for your review and indeed it is our pleasure to make your stay absolutely memorable. It seems that you liked our food and it brings us great joy and surely our team of passionate chefs are delighted so.
We dearly look forward to your next visit and relaxation in our room. Have a RENtastic day ahead!
Regards,
Gagan Singh
General Manager
最近在这家酒店住了一晚。如果没有弄错的话，这是我自2014年酒店软开业以来第四次入住这里。房间保养得很好，干净整洁。我住在1115房间，但不幸的是雨淋器坏了，不知道为什么酒店使用如此低质量的洗脸巾。毛巾很轻，没有以前的好。除此之外，一切都好。我喜欢这家酒店的原因之一是其早餐。有很多选择，我喜欢它的果汁吧。很遗憾在晚宴期间，烤羊肉太干了，宫保鸡丁也很一般，就鱼的味道真的很好。甜点我吃了巧克力泡芙，但味道不太好。我知道这家酒店有一支很棒的糕点队伍，但不知道为什么他们的甜点好像少了什么。
Dear CikLiH,
Thank you for your feedbacks and we're always happy to welcome a familiar guests. Your feedbacks in some areas have ben relayed to the relevant department for their action and we hope despite your experience, you had a wonderful time.
Our team always serve with passion and dedication in making one's stay memorable. We hope we had successfully rendered our services and attention to you as we share the joy of having you with us.
Please do visit us again should your travel take you to Johor Bahru.
