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1 - 6 条点评,共 2,465 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月29日的点评

酒店的地理位置无可挑剔,入住期间的服务自始自终都非常好。房间够宽敞,有很大的卫生间和阳台,在阳台上能俯瞰热带花园和大海。我们绕着岛走了圈,看到了旧汽车被废弃在那任其生锈腐烂,还有充斥着垃圾的荒楼,这些景象让我们有点吃惊。或许这些地方的景象不是我们应该看到的。酒店本身很老旧,屋顶有些地方的瓦片都没有了,以至于大雨磅礴时房顶都漏水了。好在这些都没有扫了我们度假的兴致,但是看到这么漂亮的地方如此欠缺打理还是感到惋惜的。

与 Taj Hotels & Resorts 合作收集的点评
感谢 Fiona L
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Vivanta_Rebakisland,泰姬陵度假酒店 的 General Manager,回复了这篇点评2019年9月1日已回复
Google 翻译

Dear Guest,

Greetings from Vivanta Rebak Island. Langkawi!!

Thank you for staying with us and taking the time to give us your valuable feedback. Your feedback is essential in our effort to improve our service standards.

At the outset please accept our sincere apologies for any inconvenience caused. I have made a note of your feedback and can well understand your concern. This has been taken up with the concerned departments, so that they may be addressed and corrective measures put in place immediately.

Please feel free to contact me directly and it will be my pleasure to assist you.

With Regards,

Ravi Nischal
General Manager
Vivanta Rebak Island
Langkawi

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月21日的点评 通过移动设备发表

我们被告知不能通过网站预订的房间,因为他们已经预订满了。我们非常沮丧,但当我们回到自己的房间,我们发现我们的房间升级了,我们感到很高兴。谢谢你们,这里的工作人员都非常乐于助人,尤其是经理,他在我们要退房的时候还特意来看我们。

感谢 aida52142
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
Vivanta_Rebakisland,泰姬陵度假酒店 的 General Manager,回复了这篇点评2019年8月25日已回复
Google 翻译

Dear Guest,

Greetings from Vivanta Rebak Island, Langkawi!!

At the outset let me thank you for choosing to stay with us and giving us the opportunity to serve you. It was a pleasure to have you and your family at our resort. Your comments will be shared with our entire staff member. We are very glad to know that you were pleased with the hotel overall.

We appreciate your commendation towards our lovely associates, such comments from guests help in boosting the morale of the staff members and they strive harder in delivering the best to our esteemed guests.

We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

With Regards,
Ravi Nischal
General Manager
Vivanta Rebak Island,
Langkawi

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月28日的点评

住在泰姬陵运营的任何度假村都是一种乐趣。这个地方展示了泰姬陵所独有的热情好客文化。到码头乘坐渡轮大约5分钟即可到达度假村,让接下来的冒险有些些刺激的感觉。位置很好,绿化很好,私人海滩有着壮丽的景色。活动服务台的工作人员非常乐于按照我们的时间表计划事情。我们从度假村参加了红树林骑行以及滑翔伞,两者都很好。红树林骑行绝对值得体验。我们是素食主义者和印第安人,选择这个度假胜地的另一个原因也是食物的缘故。早餐和晚餐时享用的素食我们都很喜欢,但早餐还行。整体体验非常好,我们喜欢我们在这里住宿体验。

感谢 AndyVyas
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
Vivanta_Rebakisland,泰姬陵度假酒店 的 General Manager,回复了这篇点评2019年8月6日已回复
Google 翻译

Dear Guest,

Greetings from Vivanta Rebak Island, Langkawi!!

Thank you for staying with us and taking the time to give us your valuable feedback.

It is very pleasing to note that you had an overall enjoyable stay experience with us. Your positive comments on the service of our associates have been conveyed to them ,especially to the activity staff Baccu / Ain,and they have asked me to thank you for your kind words of praise. We are very glad to hear that you liked our spacious room and the overall excellent service you experienced. Your comments would definitely motivate us, to continue to delight all our guests, with our warm and caring service.

Thank you once again for this wonderful feedback, which will go a long way in motivating the team, to continue to delight our guests.

Kind Regards,

Ravi Nischal
General Manager
Vivanta Rebak Island
Langkawi




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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月2日的点评

我要先从在兰卡威机场等我们的公共汽车司机说起。因为去酒店的渡轮是在14:30出发,所以他负责先帮我们保管行李,而我们可以度过一些休闲时间。在我们到达渡轮之前,行李被安置好了,我们什么也不用做,只用在渡轮上放松休息就行。前台服务员非常好,我们详细的描述了一下我们的包裹是什么样的,他就让我们取走了。贾马尔是酒店班车司机,他带我们去了我们的房间,随后为我们做了一切可能的事情。由于包括餐厅员工在内的所有人都非常热情和亲切,所以我们从未感觉自己是住在酒店。食物很棒。我们真的很喜欢这里。

与 Taj Hotels & Resorts 合作收集的点评
感谢 Ranjit H
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fearless53224403810,泰姬陵度假酒店 的 General Manager,回复了这篇点评2019年7月12日已回复
Google 翻译

Dear Guest,

Greetings from Vivanta Rebak Island, Langkawi!!

Thank you for staying with us and taking the time to give us your valuable feedback.

We are delighted to note that you enjoyed your stay with us. I am so glad to hear that you liked our resort and were happy with the service provided by our lovely associates, especially Jalal. We are very pleased for rating us highly and thank you for doing so.Your comments have been shared with with our entire staff and they have asked me to thank you for your kind words. It is always heartening to receive such positive feedback from a well-traveled guest, such as yourself. I am delighted to note, that all areas that you encountered displayed our core value and brand promise which is Trust, Awareness and Joy.

We value your patronage and eagerly look forward to having you stay with us again.

Kind Regards,

Ravi Nischal
General Manager
Vivanta Rebak Island
Langkawi

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月22日的点评

酒店坐落在一个私人小岛上,有一个不错的游泳池,干净的私人海滩。酒店很漂亮适合在周围散步,有干净宽敞的房间和大浴室。餐馆的饭菜不错种类也很丰富。

感谢 jeffreyroshan
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
Fearless53224403810,泰姬陵度假酒店 的 General Manager,回复了这篇点评2019年7月12日已回复
Google 翻译

Dear Guest,

Greetings from Vivanta Rebak Island, Langkawi!!

At the outset let me thank you for choosing to stay with us and giving us the opportunity to serve you. It was a pleasure to have you at our resort. Your comments will be shared with our entire staff member. We are very glad to know that you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

Kind Regards,

Ravi Nischal
General Manager
Vivanta Rebak Island
Langkawi

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月31日的点评

优越的位置。不间断的海景、海浪声、鸟鸣、犀鸟自由飞翔、壁虎在草坪上自由行走……是的,这就是我们在这里所经历的。房子很旧,有些房间需要翻新一些。我们第一次住的是308号房间(2居室别墅),只有一间浴室,第二天我们又换了206号,有2间浴室。除了房间里光线不好,我们的整体体验都非常棒。强烈推荐Nooriani(前台),厨师Prasad和他的餐饮团队,酒吧的Kiran,值班经理Sneha,他们都很热情相助。Sane开车带我们到处逛。

与 Taj Hotels & Resorts 合作收集的点评
3  感谢 drdesai
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fearless53224403810,泰姬陵度假酒店 的 General Manager,回复了这篇点评2019年7月12日已回复
Google 翻译

Dear Guest,

Greetings from Vivanta Rebak Island, Langkawi!!

At the outset let me thank you for choosing to stay with us and giving us the opportunity to serve you. It was a pleasure to have you at our resort. Your comments will be shared with our entire staff member. We are very glad to know that you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

Kind Regards,

Ravi Nischal
General Manager
Vivanta Rebak Island
Langkawi

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