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显示较少我们一家人非常喜欢来The Heaven Resort Ipoh订房间旅游,
每一年我们一定会来
度假2-3次,
因为The Heaven Resort环境非常优美太舒服
又relax的好地方,
青青绿色环山圍绕着的
感觉有平静、舒适、
宁静、自然、放松心情
愉快舒畅👍👍👍
房间乾凈充满现代感👍服务人员亲切有礼貌👍,Manager也很棒👍,
礼貌彬彬有礼👍😘
早餐的自助餐,
食物就是美味呀😋
坐在环境优美吃早餐
真是享受大自然的美
我们对吃了心满意😘
聖誕节将来臨,
The Heaven Resort
放了很大的气球聖誕老人
🎈,充满聖誕气氛🌇
也让我们在这享受和
开心庆祝聖誕节🎉🎊
Thank you for your glowing review and five-star Tripadvisor rating. We appreciate your good feedback and we are glad that our resort facilities, nature view and friendly service accorded by our staff to be highly satisfactory. We hope to be your preferred choice of accommodation and look forward to welcoming you back soon
我住的房间一望出去就是原始森林山丘和湖泊
多种房型,无论是情侣、家人、还是一大般朋友来都很适合!
就算不去踩景点,在这里待上一整天就很惬意
如果来Ipoh玩,超推荐这里
(为了这里来IPOH也没问题
这里离市区大概20分钟, 是主打原始森林美景的度假村
设施齐全又先进:
面向2.8亿年山丘的泳池,打卡超好看!
还有健身房,边跑步边看美景
tennis场 乒乓场羽毛球场
绕着湖边的跑道 可以跑步/做yoga
Playground 消耗小孩体力的好选择
餐厅 入住free自助早餐超丰盛!
迷你动物园 天竺鼠超可爱啊
Thank you for your glowing review and five-star Tripadvisor rating. We appreciate your good feedback and we are glad that our resort facilities, restaurant and nature view to be highly satisfactory. We hope to be your preferred choice of accommodation and look forward to welcoming you back soon.
非常喜欢这个
The Heaven Resort Hotel👍🏻👍🏻👍🏻👍🏻👍🏻
➡环境山景优美👍🏻,
➡房间很Relax超舒服👍🏻
➡ Manager Chow,服务人员
工作人员都非常和谐可亲,态度良好很友善招待客人一级棒👍🏻👍🏻👍🏻👍🏻是我们旅行最滿意最喜欢的Hotel.
➡尤其Manager
Raymond很有爱心👍🏻,
当他知道我妈妈跌倒,
他会派工作人员来关心👍🏻问有什么需要帮助👍🏻
很感谢他的爱心😘😘
➡The Heaven Resort 是一个很好放松身心👍🏻,
渡假的好地方👍🏻👍🏻
适合老少年轻人和
家人来玩👍🏻👍🏻
➡自助早餐的餐厅👍🏻,
令人感受很大自然界👍🏻
非常棒的设计,連食物也非常好吃👍🏻👍🏻👍🏻👍🏻,
坐在享用美食又享受大自然的新鲜空气👍🏻👍🏻👍🏻
有那种拥抱大自然的感觉
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
➡游泳池的设计很特别
还有按摩器,我孩子非常
喜欢,我们大人却沈迷入山景的景色宜人👍🏻👍🏻👍🏻
环山圍抱着如山明水秀👍🏻
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
➡还有可爱的小白兔👍🏻
➡与恐龍拍照留念都
很开心👍🏻👍🏻👍🏻👍🏻👍🏻
我们这是来第三次了😘
第一次来时,妈妈非常喜欢,一直站在陽与看了山景一遍又一遍,要回时不捨得,当我们check out时就下梹城住2晚,过后要回家了,我看妈妈一直一直讲怡保的The Heaven Resorts住了是多么的
舒服👍🏻👍🏻👍🏻👍🏻👍🏻
我看到妈妈这么念念不忘
就再Booking多一晚再从梹城回去怡保再住The Heaven Resorts,
让95岁的妈妈开心一下
她笑到很开心很可爱😅
谢谢The Heaven Resorts
给我妈妈和我们一家人
享受这么好的山景,房间,美食和Manager Chow,
服务人员的招侍👍🏻👍🏻👍🏻
谢谢您们🙏
感恩大家🙏🙏😘😘
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Thank you for your glowing review and five-star Tripadvisor rating. We appreciate your good feedback and we are glad that our resort facilities, nature view and friendly service accorded by our staff to be highly satisfactory. We hope to be your preferred choice of accommodation and look forward to welcoming you back soon.
非常舒适的环境
酒店很干净很安静
空气清新大自然
很适合一家大小来度假游玩😊
泳池也很漂亮~
还有员工都很友善👍🏻
早上醒来就看到山水风景
心情也跟着很好😊
早餐也很丰盛哦~
还可以喂食小兔子
还有小马儿
check out 后还可以到附近的ipoh
走走吃吃
简直就是太不要好啦😄
推荐你们周末来一趟
短短的远离城市之旅
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Thank you for sharing with us your great stay experience here. We are glad to be able to serve you well and the entire team look forward to see you again!
我们从吉隆坡远道而来。不能使用借记卡,前台坚持收现金或使用信用卡。房间还好,视野不错。厨房里的餐具上还有污渍。早餐很一般。停车场的电梯坏了。所以如果你把车停在顶层,你就需要爬楼梯取车。入口处的接待不太会说英语或印尼语。所以如果你需要帮助,很少有人能帮到你。总的来说那天运气不好,讨厌这种经历,再也不会来了。
We do empathize with you for coming up from Kuala Lumpur on the weekend and probably experience some traffic jam on the way up here before being told that we do not accept debit cards for deposit for incidental charges for your stay.
We usually attempt to explain why we do not accept debit cards for deposits to our guests but, on the day of your check in, either the front office staff was too busy or was inadequate in the explanation.
Herein is our explanation.
Our hotel accepts full room payment via debit card but do not swipe debit cards for ‘deposits’ for incidental charges due to it being of disadvantage to the guest. The repayment to the guest for the unused amount made through the debit card will take some time for the bank to refund to the guest.
This is the reason why we only accept deposit payment by either cash or credit card. Deposit cards for definitive amounts are welcome.
Cleanliness and hygiene are one of the hotel’s main priority. This is insisted on our entire team, especially Food and Beverage and Housekeeping Teams.
The stained kitchen utensils provided in your unit has been an oversight and the matter had been shared with those responsible for immediate corrective action.
As our carpark was under heavy use on that day, one of the components inside the elevator had failed to function properly and our Maintenance Team was working at that time to rectify the issue. It is now functioning and back to normal.
As a 5-star hotel, communication is important and most of our front-line staff do communicate well. We do conduct frequent training for our staff. However, inevitably we do have some foreigners and interns with us and you probably have encountered one or two on that day.
Notwithstanding your decision, we look forward to welcoming you back again and to serve you well.
很高兴入住这家酒店,环境令人享受并且很干净。感觉这家酒店很别致,愿意再次与家人或伙伴入住这家酒店。我希望管理层继续努力工作,照顾好这家度假村。当然,我还会再来的。感谢Fauzul。
We are glad to hear that you had an enjoyable experience during your stay with us recently and thank you for your review, we look forward to welcoming back again in the future !