我们不支持您使用的这种浏览器。Tripadvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
今日开放: 上午9:00 - 下午5:00
保存
点评精选
在Manukan岛潜水的一天!

与Zul(讲师)和Downbelow团队一起度过了美好的一天... 查看更多

2019年4月20日的点评
John R
,
Warrnambool
通过移动设备发表
这里很适合考取“进阶开放水域潜水员证书”非常棒

在这里获得了我的两日进阶开放水域潜水员认证,并拥有了一次美好的体验。杰克是我的指导员,他确保我得到了... 查看更多

2019年4月4日的点评
633joshuaa
,
明尼苏达Saint Louis Park
通过移动设备发表
阅读所有 1,489 条点评
  
Google
亚庇及周边值得推荐的体验
低至 US$53.48
更多信息
低至 US$104.00
更多信息
低至 US$700.00
更多信息
点评 (1,489)
筛选点评
1,489 条结果
旅行者评分
1,361
102
16
3
7
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
1,361
102
16
3
7
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 1,489 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月19日的点评

这里的服务一点都不殷勤,只是对从顾客身上赚快钱感兴趣。我已经进行了两次潜水旅行,由于天气原因,两次行程其实都应该取消,但他们坚持要完成。这是我经历过的最糟糕的潜水。我在出发之前就和一位代表谈过,告诉他们天气不好(所以我不想去了),但是他们说,我拿不到退款。因为我不想浪费将近200美元,所以我就去了——也许我穿上潜水装备,在度假村的游泳池里跳跳会感觉更好些。

1  感谢 Ejhair
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
KKRichard,Downbelow深海探险一日游 的 Owner,回复了这篇点评2019年6月23日已回复
Google 翻译

Hi Ejhair, we are surprised by your review - as this was your second booking with us. For the first day you gave us excellent feedback on our questionnaire and there was certainly no mention of the dives being “some of the worst”. Surely if you thought that the diving and our service was that bad then you wouldn’t have booked a second time with us?

To address your comments over “bad weather”. Kota Kinabalu is located in a tropical rainforest & ocean environment, 90% of the time we wake up to clear perfect blue skies. We often see torrential rain for a short period later in the day. Bad weather on the day of your diving meant no blue skies and it was over-cast with light rain. Most of the time when we experience this in the early morning, soon as the sun has had chance to warm up the land we see the blue skies come back, we have been conducting outdoor activities here in Sabah for 15 years and we know the pattern well. We would never hesitate about our safety measures and certainly would not put anyone at risk for money.

We adhere strictly to PADI standards and procedures and British HSE diving at work guidelines, our safety standards are so thorough that we are in fact British Ministry Of Defence approved as a commercial diving operator for the British forces. One of only two centres world-wide outside of the UK. The other 9 are located in the UK.

As you know from your first day diving with us, we limit the number of people that we take out every day to ensure maximum enjoyment and less divers. This means we turn a lot of people away to reserve pre-booked spots. When you cancel on pick up its impossible for us to re-sell your spot.

We also pride ourselves as an honest tour operator, you agreed to our booking policy as well as our terms and conditions for last minute cancellations these were presented to you at the time of booking. You cancelled your booking when our driver was there to pick you up for the day trip which was a 45 minute drive away from Kota Kinabalu.

We would have been happy to reschedule your diving if you would have contacted us earlier. Instead of talking to us, you jumped online and wrote this review.

I hope this answers your comments and clears up your misunderstanding, wishing you safe travels ahead!

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月20日的点评 通过移动设备发表

与Zul(讲师)和Downbelow团队一起度过了美好的一天! 这是一天可以潜水三次的项目,在Gaya和Manukan群岛间休息时间很短; 提供优质的当地午餐,设备质量好,安全可靠。我看到了很多海洋生物,非常喜欢与绿海龟一起游泳(严肃脸)。Sapi上挤满了游客,我们整天下来都没有经历过,并找到了一个潜水地,可以完全自己操作。非常愉快和专业潜水的一天。谢谢Zul。

1  感谢 John R
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
KKRichard,Downbelow深海探险一日游 的 Owner,回复了这篇点评2019年5月19日已回复
Google 翻译

Hi John, it was great having you as well! Zul is indeed an excellent guide and our whole team know all the best dive site in Tunku Abdul Rahman Marine Park, Zul will be very pleased to know such good thoughts from you. We are also passionate about the environment and marine conservation, we’re happy that you recognised the importance of swimming at a respectful distance from the turtles! Glad that you had an amazing time diving with us, hope to welcome you again in the future!

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月4日的点评 通过移动设备发表

在这里获得了我的两日进阶开放水域潜水员认证,并拥有了一次美好的体验。杰克是我的指导员,他确保我得到了所需的所有信息。 他人很好,性格积极,总是能让我笑出来。这里的景色非常美丽,工作人员很专业,把这个地方经营的很好。

感谢 633joshuaa
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
KKRichard,Downbelow深海探险一日游 的 Owner,回复了这篇点评2019年5月19日已回复
Google 翻译

Hi 633joshua, congratulations on your Advanced Open Water certification! It is always fun to have Jack around, he sure can infect people with his happy personality while still being professional in sharing his knowledge and passion. Thank you for your lovely review, hope to welcome you for more dives at our dive centers.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月30日的点评

我们在这家公司预定了12天的住宿,包括在Kinabatangan、Tabin和婆罗洲野生动物旅馆的3间婆罗洲小屋。文件准备得很好,我们在旅行前几个月要求进行的对话总是得到非常迅速的答复,并在必要时得到有益的建议。Jane是我们的联络员,她很出色。我们的旅行非常顺利,我们非常喜欢3个住宿地点的对比,每个都是截然不同的。我们对所有的经历都感到很满意。

感谢 Leighites
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
KKRichard,Downbelow深海探险一日游 的 Owner,回复了这篇点评2019年5月19日已回复
Google 翻译

Hi Leighites, thank you for trusting us with your Wildlife Adventure Program! We are glad to be able to provide you with amazing experience while exploring the vast rainforest and wetlands of Sabah. We do pride ourself for making all of our tours tailor made to suit your interest, Jane is an example of our dedicated tour consultant and creating your perfect holiday is her priority. We hope to welcome you to the Land Below The Wind again in the future!

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月25日的点评

这是沙巴最贵,最贪的旅游公司,而且专门针对国外的旅客,因为国外游客对这里的情况不熟悉。我建议还是看看其他有什么地方好玩的,还可以省钱。因为他们安排的游览没什么特色,也没有比其他项目出彩的地方。

感谢 Philippe M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
KKRichard,Downbelow深海探险一日游 的 Owner,回复了这篇点评2019年2月27日已回复
Google 翻译

Dear Philippe M,

I have checked with our travel centre and operations departments and i can’t find any record of you in our system as a client nor during any booking or quotation process. I have also sent you a message through TripAdvisor and you have not yet responded so i figure the best way forward is to respond here.

If you have received a quotation from us you would have also seen that we offer a Price Promise for all tours. We are so confident that our prices are competitive we offer to match any quotation for the same product and inclusions offered by another operator.

With all due respect, since you have not experienced any of our tours i don’t see that you are in a position to know whether ours are the same as others or not.

Our tours are handpicked and handcrafted, we know the importance of small details and excellent guides. They are designed for fulfilment and for the client to take away an experience of a lifetime. In addition we don't just re-sell tours. We design, own and manage our own accommodation, transport, dive centres, day trips, mountain climbs .. and the list goes on.

We are travellers so we can put ourselves in our clients shoes, we are also professional guides and trainers so we know the importance of sharing knowledge with our team and with our clients.

Booking with us is effortless, at no extra cost our clients enjoy a personal travel consultant that will ensure you are getting the best value for your time and money and our support team are here on call when our clients are in-country. If this was not the case and we were greedy and overpriced, aiming at people that don’t know any better we would not be looking at celebrating our 20th year of operation this year, we would not have stayed number one on TripAdvisor for 10 years, we would also not have such a high percentage of repeat clients.

The wealth of information available to people online means that travellers are very educated so any business that is overpriced or targets uneducated clients would simply not survive. The downside of online technology is that it provides a platform for people to attack others anonymously, sometimes for reasons beyond understanding.

I am quite certain that if you had genuinely experienced our company service or any of our tours you would know that we pride ourself on quality and customer service. We are very genuine people with a passion for travel. Thank you for giving me the opportunity to re-enforce this.

Kind Regards,
Joanne
Director

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月11日的点评

我们从Kota Kinabalu出发进行了一日游,行程安排得很好。从我们酒店到加亚岛来回的交通都很好。我们白天有三个活动:广告上说的是浮潜、皮划艇和丛林徒步旅行。结果不包括划皮划艇,但有另一段浮潜,所以还挺惊喜的!但如果你打算把这三件事都做完,或许可以选择不同的方式,或者在不同的季节划皮划艇……我们很喜欢这次经历,推荐Zul作为您的向导。

感谢 kaneu57
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
KKRichard,Downbelow深海探险一日游 的 Manager,回复了这篇点评2019年2月24日已回复
Google 翻译

Hi Kaneu57, thank you for the review and we are pleased to read that you had a great time with Zul as your guide. We will sure to pass on the compliment. It’s been a great day out with you in the island and we look forward to welcome you again in the near future.

Sea Kayaking is indeed included in the program you booked. Maybe you were having such a great time snorkelling that Zul thought you wanted to stick with that. I will check with him.

Maybe you would like to try diving next time?


Best,
Natt & The Team

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评