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Greetings from Horizon Hotel!
Thank you for taking the time to give us your feedback. We value your comments and suggestions, as they will greatly assist us in improving our services.
We're so sorry to hear about the towels. We have relayed your comments to the Management, and rest assured, we will take necessary action to ensure that this will not happen again in the future.
Good to know you enjoyed our breakfast and find our staff helpful! Thank you once again for your generous rating.
We hope to welcome you again in Horizon Hotel should you visit Kota Kinabalu once more.
Horizon Hotel Sabah
Dear Martin B,
Thank you for taking your time to review your stay with us at Horizon Hotel.
Our location is definitely a plus being in the centre of Kota Kinabalu City Centre and within mere walking distance from shopping malls and other places of interest. We believe that the surrounding areas have something for everyone.
We were glad you enjoyed your room. The layout however is indeed unique and remains to be part of our selling point.
We appreciate your constructive feedback and we shall continue to improve our facilities and services to ensure that our valued guests such as yourself have a pleasant stay with us.
Warm regards from Sabah, Borneo ~ Land Below The Wind,
Horizon Hotel Management
Greetings from Horizon Hotel, Kota Kinabalu, Sabah!!!
Many thanks for the recommendation in your review. Much appreciated.
As you mentioned we are in a great location and we agree that is indeed a very walk-able city.
Thank you for drawing our attention to your thoughts on our breakfast. These has been passed on to our F&B Manager. We are constantly working on the general upkeep of the hotel and will definitely look at the pool area.
We hope to see you again soon.