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附近酒店
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1 - 6 条点评,共 704 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评 通过移动设备发表

我们住在一间复式套房里,那非常棒。它有着位于二楼的通道,这样我很容易就能避开楼梯了。阳台很大,景色很好。不过,酒店工作人员对客人的关心程度还能提高。总的来说,这间房间很不错,早餐也不错。

感谢 Abid A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
HIKLGlenmarie,Holiday Inn Kuala Lumpur Glenmarie 的 Manager,回复了这篇点评2019年5月8日已回复
Google 翻译

Dear Abid A

Thank you for staying with us, we’re glad to read you enjoyed your stay in the Duplex. I’ve noted your comments on staff engagement, as we take guest experience seriously, we’ll reinforce the guest engagement piece more in our trainings. Thanks again for staying with us, see you soon.

Warm regards,

Damian de Costa
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月17日的点评

这家酒店位于高尔夫度假村附近,从房间里看风景很好。俱乐部休息室很棒, Shiva是个很棒的人。非常有爱心和礼貌。早餐很棒,有很多种类的菜肴。鸡蛋和面条角很棒,都是现点现做的。房间很宽敞,设施齐全。

感谢 sriramar29
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
HIKLGlenmarie,Holiday Inn Kuala Lumpur Glenmarie 的 Manager,回复了这篇点评2019年3月27日已回复
Google 翻译

Dear sriramar29,

Thanks for the review. It always great to read a review, but it's especially rewarding to read one of my colleagues mentioned. I'm really proud to work with Siva.

It is also fantastic to read you enjoyed the breakfast, we have a new Chef on-board and he's making small improvements, and we've been seeing some fantastic reviews.

Once again, thanks for staying with us and feedback. See you soon!

Warm regards,
Damian de Costa
Executive Assistant Manager

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2019年2月14日的点评 通过移动设备发表

总的来说,体验是好的。在酒店住了两个晚上。早餐还行,但最好去别的地方吃。酒店服务很棒!我在这里过得很愉快。酒店位于市中心,很安静。因为我要穿越马来西亚,所以不得不开车。强烈推荐这个地方,床和早餐的价格对于来这里休闲和探索的人来说很合适。

感谢 fadinageeb
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
HIKLGlenmarie,Holiday Inn Kuala Lumpur Glenmarie 的 Executive Assistant Manager,回复了这篇点评2019年2月15日已回复
Google 翻译

Dear fadinageeb

Greetings from Kuala Lumpur. We are delighted to hear you had an overall good experience, and giving us a 5 star review.

Thank you for mentioning the hotel service, we pride ourselves on making our service level as close to perfect as possible. Thank you again for sharing we achieved this with you.

We hope to have you back with us very soon.

Warm regards,

Damian de Costa
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月16日的点评

前台的nurfais给我们办了入住,很高效愉快。我在住宿期间只跟他交流过,因为前厅部的员工在我问一些问题的时候根本没有头绪,请你们跟nurfais学学如何跟客人沟通再来好吗。他很友好的协助了我们,非常有礼貌而且热情。我想给他和前台部门5颗星,因为他们总是在看见我之后就跟我打招呼。Wi-Fi信号很好,房间宽敞,淋浴水压很不错,床铺很干净舒适。我下次肯定再来。

感谢 c25109
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
HIKLGlenmarie,Holiday Inn Kuala Lumpur Glenmarie 的 Executive Assistant Manager,回复了这篇点评2019年2月7日已回复
Google 翻译

Dear c25109

Thank you for staying with us and leaving us a 5 star review on TripAdvisor.

I have shared your comments with Fais and it has put a big smile on his face. As we are always looking to improve, we will ensure consistency when dealing with our guests.

We are also glad to read what sounds like a great and comfortable stay and we are especially delighted to read that you will stay with us again.

Hope to welcome you back to Holiday Inn Kuala Lumpur Glenmarie soon.

Warm regards,

Damian de Costa
Executive Assistant Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年11月26日的点评 通过移动设备发表

这家酒店内的房间里是铺着满是灰尘的旧地毯的,房间是湿漉漉的,因此我们把空调开了一整天。房间的浴室墙上是有洞的。另外也不能打开低楼层的窗户让新鲜空气进来。这里所提供的早餐是很简单的,低于我迄今在其他东南亚城市体验过的假日酒店的标准。

感谢 CharlyBKK
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
IHGService,Holiday Inn Kuala Lumpur Glenmarie 的 Guest Relations Manager,回复了这篇点评2018年12月19日已回复
Google 翻译

CharlyBKK,

I'm disappointed to hear that you were not able to enjoy your stay because of the inadequate conditions of your room, as well as the issues you had with our breakfast selection. Know that this isn't the standard Holiday Inn is famous for. I've noted your feedback and shared this with the hotel. They will make sure that actions will be taken so this does not happen again. Also, a private message has been sent to follow-up on your experience.

We would like to make it up to you, so when you visit the area again, I hope you give us another try. Thanks for choosing to stay with us!

Regards,

Joel A
Case Manager
IHGService

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