本应该入住的第一天酒店无故不给上岛,就算航班延误,到马累后也没有下雨,时间也没有问题,耽误了一天的行程与住宿,上岛后也没有工作人员询问安慰,问了就说天气原因搪塞过去,要求赔偿说与酒店无关,很不满意,要求投诉,赔偿。更多
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本应该入住的第一天酒店无故不给上岛,就算航班延误,到马累后也没有下雨,时间也没有问题,耽误了一天的行程与住宿,上岛后也没有工作人员询问安慰,问了就说天气原因搪塞过去,要求赔偿说与酒店无关,很不满意,要求投诉,赔偿。更多
显示较少Dear shaobiny
We at Conrad Maldives are so lucky to have such a beautiful resort and island to call home, so we pride ourselves in our efforts to match the beauty of the location with attentive service and high quality offerings, which I am sorry you felt you did not experience during your stay.
I am especially disappointed to hear about your arrival and that you did miss out on one night stay due to flight cancellations. However, the flights were cancelled due to concerns to the safety and well being of the arrival guests that night. I am also sorry to hear you did not receive the personalized service we are so well known for. I will certainly be following up with this to ensure that our high levels of service are constantly maintained.
Please know that your feedback is highly valued by us so I thank you once again for providing it and hope that we have another opportunity to welcome you back again in the near future.
Sincerely,
Lyle Lewis
General Manager
搭程水上飞机大约40分钟可以抵达,延途的景色很美。渡假村的服务人员都很热情亲切,在旺季且干季的二月,海滩很美却不拥挤。最棒的是出海的活动很赞,半天的行程中可以和鲸鲨共游且看到不少的海豚。海底餐厅是人生一大体验,一边用餐一边有无数的鱼和鲨鱼环绕的感觉真的很难忘,因为桌数不多,总共大约6桌,建议提早email预定,中午餐较便宜且光照充足适合拍照,如果想要拍没人的环境建议提早20分先到第一组进入。房间很大很舒适,水上屋和沙滩屋建议都可以住住看,非常安静和无光害。
这家酒店维护得非常不错。酒店所在地的景色非常漂亮静谧。我们入住的水上别墅简直完美无缺。酒店的餐食不错但是价格昂贵。在水下餐厅吃饭是一次非常特别的体验。我们在这里也玩了许多种水上活动。潜水中心的工作人员非常出色。我们有幸与一只鲸鲨和蝠鲼们一起浮潜。总的来说,我们在这里度过了一次最放松的奢华假日!
Dear ssundet,
Thank you for choosing Rangali Island and for your kind words posted on TripAdvisor.
I'm thrilled that you were able to so fully relax and enjoy your recent holiday here with us in paradise. Of course I am also delighted that you noticed the friendly, genuine smiles of our team members and that they were able to make your stay so enjoyable.
Thank you again for your wonderful feedback and I certainly hope that we will be able to welcome you back very soon!
Best regards,
Stefano Ruzza
General Manager
我们在这里住了7个晚上,希望能住久一点。我们入住的水上别墅、员工、餐厅以及您一踏入水中就可以看到的神奇珊瑚礁都令人难以置信。会推荐给任何想要“完美休憩”的人
我和女朋友在这里住得很开心,我们刚到达酒店就有人送来了一碗清爽的冰糕,非常棒,工作人员非常友好,食物美味可口,我们从别墅内的菜单上点菜,而且很快就送来了。我们明年肯定会再来这里住的。
这家酒店的服务、清洁、景色、设施和食物,还有其他所有的一切,几乎都是完美的。 我的家人住在这边真的是感到非常高兴的。 特别是当我们在海底餐厅吃午饭的时候,感受真的是很棒的,这是一个水下餐厅,到这边吃饭真的是一个令人难以忘怀的美好回忆。