Dear Markis1md,
Thank you for taking the time to share your feedback. While I wish you had better experience it is apparent in this case that we fell short. I regret we let you down and it is through insights like yours this that we learn from and use to improve.If you give us another chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our valued guests have grown fond of. Looking forward.
Always at your service,
Mirro Reperuga