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1 - 6 条点评,共 445 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月17日的点评 通过移动设备发表

步行即可到达饭店,7-11便利店和亚洲购物中心。这里有友好的服务人员,简洁干净的房间和可口的早餐。遗憾的是没有去游泳池玩,因为我的老公和女儿都生病了。我想向女服务员多要几个枕头,但她误解了,给我了一些“Pillows(枕头)”牌的零食。哈哈哈!

感谢 yolkie
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
HOTEL101HM,马尼拉101酒店 的 Manager,回复了这篇点评2019年8月22日已回复
Google 翻译

Dear Yolkie,

Thank you for your kind words about your stay with us at Hotel 101 - Manila. We are glad that you found our rooms, breakfast and staff to be nice and lovely. Your "pillow" story gave us all a good laugh and a lesson at that. We will make sure that you will get the correct pillow next time.

We look forward to having you back with us soon at Hotel 101 - Manila and hopefully your husband and daughter would be able to try our pool.

Sincerely,

Ronel C. Sunga
Hotel Manager

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2019年5月2日的点评

地点很好 旁边有很多购物中心 可以尽情SHOPPING 游泳池不大 却非常适合小孩 小孩每天早晚都要去报到 这区都是游客很多 感觉也满安全的 附近还有很多连锁速食 吃喝都很方便

感谢 Ben C
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Edilbert Esparagoza,马尼拉101酒店 的 Guest Services / Front Office,回复了这篇点评2021年4月27日已回复
Google 翻译

Dear Ben C,

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Feedback such as yours inspire us to continually provide and improve the level of service that guests have come to expect.

Receiving such positive review from our guests motivates us to continue delivering a happy service and a safe stay.

Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again to stay with us at Hotel 101 Manila.

Yours sincerely,

Edilbert Esparagoza,
Customer Service Manager. Hotel 101 Manila

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2019年4月18日的点评

酒店属于商务型,有游泳池,自助早餐不错,地理位置好,走路可以到达MALL OF ASIA,同时酒店价格也非常划算,300左右的价位还有早餐,适合家庭入住,每个房都有2个床

感谢 jaydan7
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
HOTEL101PRM,马尼拉101酒店 的 Manager,回复了这篇点评2019年6月9日已回复
Google 翻译

Dear jaydan7,

Thank you for your review of Hotel 101 - Manila to be the "best choice in the city near MoA." We are glad that you had a happy stay. We look forward to serving you again when you visit us.

We wish you #365DaysofHAPPINESS, especially when staying in any of the hotels of the #Hotel101Group.

All the best,

Ronel Sunga
Hotel Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月8日的点评 通过移动设备发表

非常高兴我们在101酒店住了2晚。可以说酒店的工作人员非常乐于助人而且很有礼貌,可以为他们的热情打9分(满分10分)。酒店地理位置优越,步行即可到达MOA,距离机场约20分钟路程,乘坐公共交通和出租车都很方便。对于有包和行李的我们一家三口来说,房间有点小,但是床很舒服。我会推荐这家酒店给那些想要在马尼拉度过一段时间且体验舒适、时尚和愉悦的旅行者,也不会让你囊中羞涩。十分感谢101。

感谢 carin127
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.ie 查看原文
Edilbert Esparagoza,马尼拉101酒店 的 Guest Services / Front Office,回复了这篇点评2021年4月27日已回复
Google 翻译

Dear carin127

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Feedback such as yours inspire us to continually provide and improve the level of service that guests have come to expect.
Receiving such positive review from our guests motivates us to continue delivering a happy service and a safe stay.

Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again to stay with us at Hotel 101 Manila.

Yours sincerely,

Edilbert Esparagoza,
Customer Service Manager. Hotel 101 Manila

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月29日的点评 通过移动设备发表

我在这里入住是因为我想在一个星期的辛苦工作后放松一下,当我使用房间的水槽时,出来的水是棕色的,看起来很脏,而且水槽里的水还无法排下去。于是我打电话给客房服务部,结果当他们打开水槽的时候,里面有4个用过的避孕套。难道酒店客房服务部没有先检查一下为什么他们打扫房间的时候水槽被堵住了?考虑到酒店是全新的,但设施和房间看起来很破旧。前台的工作人员需要再培训,也需要更多的微笑

感谢 crixiusolarte
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
Edilbert Esparagoza,马尼拉101酒店 的 Guest Services / Front Office,回复了这篇点评2021年4月27日已回复
Google 翻译

Deaar crixiusolarte

It was a great pleasure having you stay at Hotel 101 manila. Thank you for sharing your feedback about your stay experience with us.
While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.
I have noted your observations and recommendations for improvements to the. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our guests.
Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
Yours sincerely,
Edilbert Esparagoza,
Customer Service Manager. Hotel 101 Manila

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月26日的点评 通过移动设备发表

这家酒店的地理位置很好,但服务很糟糕。没受过教育的接待人员是如此不专业,连简单的事情都做不好。我们等了按摩师30分钟,因为他们没有让她去房间,也没有打电话到我们房间问我们。另一件事是餐馆提供低质量的食物,却假装很正宗。食物太咸了,有一次我要求把新出的菜做的不那么咸,他们带来了咸味水平完全一样的菜,为什么?你能不能教你的厨师正确烹饪而不用诺尔肉汤方块?我不推荐这家酒店,这里有很多其他酒店,你可以租到服务更好的房间。

感谢 alexanderl121
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Edilbert Esparagoza,马尼拉101酒店 的 Guest Services / Front Office,回复了这篇点评2021年4月27日已回复
Google 翻译

Dear alexanderl121
It was a great pleasure having you stay at Hotel 101 manila. Thank you for sharing your feedback about your stay experience with us.
While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.
I have noted your observations and recommendations for improvements to the. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our guests.
Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
Yours sincerely,

Edilbert Esparagoza,
Customer Service Manager. Hotel 101 Manila

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