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附近酒店
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1 - 6 条点评,共 539 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年9月12日的点评

蒙特贝罗别墅酒店是宿务岛最古老的酒店之一,但是酒店一直在升级,比如把以前的旧电视换成崭新的液晶电视。但这家酒店的王牌是他们的食物,蒙特贝罗的厨房成为宿务所有其他酒店厨房的基准。但不要只相信我的话,赶紧来到这家酒店居住以及品尝吧

感谢 CebuTourguide
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
Kirk T,蒙特贝罗别墅酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2018年9月19日
Google 翻译

Dear CebuTourguide,

Greetings from Cebu's only garden hotel!



We are overwhelmed with your gracious words. We are glad that everything went well and that you enjoyed our food. We hope you’ll like the additions and the upgrade happening in the hotel in the coming months.



Thank you for highly recommending Montebello Villa Hotel, and we look forward to welcoming you back the soonest.




Sincerely,

Kirk Tarona
Marketing Communications
Montebello Villa Hotel

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2018年8月22日的点评

我的家人在八月份住在这家酒店来享受小假期。 虽然房间本身看起来可以追溯到70年代,但它干净又安静,并有一个现代化的浴室和强大的WiFi信号。 其他优点包括丰盛的自助早餐,彬彬有礼和细心的工作人员,华丽的场地和优越的地理位置(距离IT公园仅几分钟)。 此外,孩子们喜欢游泳池,甚至他们没有任何花哨的飞溅垫或滑梯 - 他们也喜欢现场的小游乐场和马车! 所以,不要来这里期待最现代化的酒店,但如果您正在寻找一个愉快的避风港,来这里吧。 有一点需要注意的是,酒店没有电梯 - 我妈妈需要人搀扶上楼才能到达二楼的房间。

感谢 Ganga72
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Kirk T,蒙特贝罗别墅酒店 的 Public Relations Manager,回复了这篇点评回复时间:2018年8月23日
Google 翻译

Dear Ganga72,

Greetings from Cebu's only garden hotel!

My sincerest appreciation for taking the time to share this detailed feedback. We are glad that everything went well, and that you are able to experience the best from us, our facilities, food, and the great service from our staff, indeed, we've served our purpose, an oasis in the bustling Cebu City. When informed ahead, we always give priority to ageing and PWD guests on the ground floor rooms, and if the occupancy permits, even without prior information, we always give priority to guests with special needs. The Hotel is constantly improving its facilities and services, the room you've stayed in is due for a renovation within the year, and currently 80% of our rooms are refurbished. Thank you for the 5-star rating, we hope to see you again to see the improvements that have been made.


Sincerely,

Kirk Tarona
Marketing Communications
Montebello Villa Hotel

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2018年8月3日的点评 通过移动设备发表

很高兴我呆在这里。我惊喜地发现房间这么干净。这些照片不公正。考虑到这家旅馆很老,我很担心在这儿订房。但我很高兴我订了。房间看起来很新,客房部在保持房间整洁方面做得很好。建筑的其他部分看起来很旧,但我并不在意,因为房间里的舒适要重要得多。泳池看起来也很棒。厕所很干净。不用抱怨。会推荐。会再来这里。缺点:早餐是很普通,不能提前入住(尽管你可以比平时晚退房)。物有所值。

感谢 Thankfulguestny
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Kirk T,蒙特贝罗别墅酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2018年8月13日
Google 翻译

Dear Thankfulguestny,

Greetings from Cebu's only garden hotel!

We are glad that you made the right decision to stay with us, and that we are able to meet a business traveler's expectations on fine accommodation. It delights us to know everything went well and that you had a pleasant stay with us. It is also good to hear, you got the chance to enjoy the accommodation and facilities. Our Housekeeping Team will be most glad to hear about this review and we'll make sure to continually provide better service and updated facilities yet maintaining the Hotel's unique Old-World charm.

Thank you for the 5-star rating, and for highly recommending Montebello Villa Hotel. We look forward to welcoming you back the soonest.


Sincerely,

Kirk Tarona
Marketing Communications
Montebello Villa Hotel

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2018年7月22日的点评 通过移动设备发表

我不知道为什么蒙特贝罗别墅酒店会有猫途鹰的卓越认证,因为我在这的入住体验并不好。酒店员工不够细致,还瞧不起住客,即使付了钱也是这样。入住前劝你三思而后行。

感谢 narsisismo
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MontebelloHotel,蒙特贝罗别墅酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2018年7月25日
Google 翻译

Dear Narsisismo,

Greetings from Cebu's only garden hotel!

It is disappointing to know we fell short on your expectations. Please accept our heartfelt apologies that we were not able to demonstrate the Montebello hospitality-warm and genuine which you have come to expect from us. We take note of your comment on the perceived unaccommodating behavior of our staff, and will definitely address this with our Training Team. May we also apologize for the perception of discrimination. Rest assured, this is not in the culture of the Hotel. It is with our best effort to give you, our guest, an enjoyable experience possible.

We sincerely hope that you will give us the chance to restore your confidence in us. Should you wish to discuss this further, please do not hesitate to contact me directly at k.tarona@montebellovillahotel.com.


Sincerely,

Kirk Tarona
Marketing Communications
Montebello Villa Hotel

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2018年6月28日的点评 通过移动设备发表

如果你喜欢和平宁静,你一定要选择宿务岛的这家酒店,花园美极了,还有一些绝佳的食物,价格非常合理!这里有一个很棒的游泳池,每个员工都面带微笑,彬彬有礼且乐于助人,每当我在宿务岛时,我总是选择这家酒店。

感谢 Chris L
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
MontebelloHotel,蒙特贝罗别墅酒店 的 Guest Relations Manager,回复了这篇点评回复时间:2018年6月28日
Google 翻译

Dear Chris L,

Greetings from Cebu's only garden hotel!

We are overwhelmed with your gracious words. It is wonderful to note that everything went well and that you had an excellent stay with us. It is also good to hear that you got the chance to enjoy the facilities, the genuine service from our staff, and the ambiance which is unique to us. We hope you’ll like the additions and the upgrade happening in the Hotel in the coming months.

Thank you for highly recommending Montebello Villa Hotel, and we look forward to welcoming you back in the not too distant future.

Sincerely,

Kirk Tarona
Marketing Communications
Montebello Villa Hotel

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2018年6月4日的点评

这是我第二次在这家旅馆订了房间,但我肯定不是最后一次在这里订房。我为我的家人预订了3个房间来庆祝我姐姐的生日。由于我爸爸之前中风刚刚恢复好,我向他们提出了一些特殊要求,他们也一一做到了。生日会很成功,我和我的家人度过了美好的时光。特别感谢Kirk Tarona先生一直帮忙满足我的要求。同时非常感谢送的水果(带着祝福纸条)和蛋糕工具,我们真的很开心!

感谢 joyful_wanderlust
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MontebelloHotel,蒙特贝罗别墅酒店 的 General Manager,回复了这篇点评回复时间:2018年6月7日
Google 翻译

Dear Joy T,

We are grateful for the renewed trust and for making us a part of this important milestone. Please accept my heartfelt appreciation on behalf of the Management and staff of Montebello Villa Hotel. We are delighted of your recommendation of our hotel, and for making our team proud to be mentioned, especially Kirk Tarona, it is heartening to know they have made that day truly memorable for you and your family. We look forward to more celebrations with you in the future.

Sincerely,

Luis Alvarez
General Manager

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