饭店位于Cebu市区约20分钟的小丘上，可以远眺市区的夜景。饭店房间里面的硬体设施可以感觉出来有些年份但是有良好的维持，虽说号称为当地唯一一家五星级的饭店，但是相较于SM mall 旁Raddison hotel略显老旧。
Dear Marife M,
Thank you so much for taking the time to detail your recent experience at Marco Polo Plaza Cebu. We are incredibly pleased to hear you enjoyed the service that was provided to you and that you were able to explore the many attractions the city can offer.
We pride ourselves on providing the utmost in genuine care and comfort to our guests, so we thank you for allowing us to be a part of your journey in Cebu.
We thank you again for sharing your experience. And, we look forward to welcoming you back soon!
we are sincerely sorry and would like to apologize for the inconvenience we have caused you during the situation at the front desk.
With no mean we were trying to harass you in any way and rest assured we have investigated this incident throughout and have made the necessary consequences.
Once again, we are sorry we have not been able to meet your expectations and we truly hope you will accept our apologize and consider staying with us once again.
Once again our apologize for the incident and we are glad our nurse and doctor have been around to look after you and check on your gum.
Thank you for your kind words and great review and rest assured the safety, security and well being of our guests is our priority along with our service culture.
We are happy you are well and looking forward to welcome you back gain soon in the best hotel of Cebu.
Thank you for your wonderful review and we are so pleased to hear you enjoyed your stay with us. We are committed to providing you wonderful experiences every time you stay or dine with us. Rest assured we will share your compliments with the team and thank you for recommending us to your friends.
We will be looking forward to welcome you back again for another marvelous stay with us.
Dear Bram F,
Thank you for your wonderful review and your 5 star rating. We are so pleased to hear you enjoyed your stay with us and thank you for your great compliments in regards to Chill, Joanns, Marilyn, Voltaire and Allen which will be shared on your behalf.
We hope you have a chance to come back again soon to listen to the live music and enjoy our great pastry.
Thank you so much for your Anniversary wishes and great review.
We are so pleased to hear we are your home away from home and rest assured we are working hard to keep your home up to standards.
Room renovations are currently ongoing including the bath rooms to ensure we stay the best place to stay in Cebu City.
We will be looking forward to welcome you back home soon.