Dear Guest, we are very pleased that you have a good impression of the SK Royal Hotel Yaroslavl. Thank you for the professionalism of the staff reception. Nice to hear that you liked the breakfast as well as spacious and clean rooms. As for the quality of coffee for breakfast: Guest presented the famous Italian coffee brand LAVAZZA. In addition, you can order gourmet coffee, and you serve it for breakfast. We look forward to welcoming you in our hotel soon. Best wishes, hotel manager Anna Kuznetsova.
Thank you so much for taking the time to share your review! We are so happy to hear that you enjoyed your stay with us! We strive to make all our guests feel at home here, and it is wonderful that you were able to make use of our various amenities! I will certainly convey your wishes to general manager of the hotel. We hope to welcome you back again soon at SK Royal.
Dear Irina A,
Your feedback is very important to us and we thank you for taking the time to post it. We were happy to read that you enjoyed the comfort and cleanliness of your room and also our breakfast. Providing a comfortable and memorable experience is important to us.
Please accept our sincere apologies for the issues you faced. We hope you will offer us a second chance. We’ll do our best and make sure such thing will never happen again.