一切很不错-除了一件事,广告上说床是双人床,但实际上却是两张单人床拼在了一起-当你从中间的缝中掉下来,真是不浪漫啊,而且床上是两张单人毯子,而不是双人毯。酒店写的是“双人床”,但实际上并不是,这点我真的很讨厌。更多
一切很不错-除了一件事,广告上说床是双人床,但实际上却是两张单人床拼在了一起-当你从中间的缝中掉下来,真是不浪漫啊,而且床上是两张单人毯子,而不是双人毯。酒店写的是“双人床”,但实际上并不是,这点我真的很讨厌。更多
显示较少Dear Guests,
Thank you for taking the time to post a review. We greatly appreciate your comments. I am happy that you found ‘everything lovely’, except for the double bed. Single rooms have singe beds (90*200), Suites feature large king size beds (220*220). In all other categories we have several rooms with proper king-size beds, but 80% of our rooms have twin beds which you can push together or keep seperate. In case double bed is requested, we try our best to allocate our guests to king-size rooms but that is always subject to availability.
I do hope we will have the pleasure of welcoming you back on a future visit and next time we will make a note to give you a beautuful king-size bed room.
Kind regards,
Nadia Mochalova
Chief of sales & booking department
一月底住了3晚,酒店地点很好,就在喀山教堂附近,步行至冬宫也很近。早餐很好选择多,星期六日早餐时间还很长。附近有很多餐厅,银行🏦,超市。
尊敬的客人,
非常感謝您在金三角酒店分享您的經驗! 我們期待著再次讓您高興!
親切的問候,
納迪亞(Nadia Mochalova)
銷售和市場總監
我在金三角酒店住了四个晚上,下次我还会再来住。这里有许多亮点让这家酒店变得如此优秀。金三角酒店的地理位置很好,你可以从酒店步行去任何地方。酒店附近有许多餐厅,街对面还有一家可爱的甜甜圈店。酒店工作人员的英语说得很好,非常友好和乐于助人。金三角酒店的早餐很好,食物种类丰富,品质也很不错。房间很漂亮,保养得很好。床很舒适,浴室干净。我真的无法要求更多了。我在圣彼得堡过得很愉快!
Dear Guest,
Thank you for your kind review! We truly appreciate your kind words about our staff, good location and breakfast. It's definitely a boost for us every time we hear positive reviews such as this one. We hope to welcome you in the near future.
Kind regards,
Nadia Mochalova
Chief of sales & marketing
这家酒店位于圣彼得堡的中心。在这里可以任意的走走看看。附近有很多不错的餐馆。酒店员工很友好。我们到的时候还给了香槟,服务也很棒。我们的行李箱出了点问题,不过他们很快帮我们解决了,很有效率。酒店也有明信片。早餐很好吃。这家酒店真的很不错。
Dear Guest,
Many thanks for your review of the Golden Triangle Hotel. Your feedback is much appreciated and we will be sure to pass your kind comments on. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future.
Kind regards,
Nadia Mochalova
Chief of sales & marketing
酒店装饰典雅,房间布置优雅舒适,空间感亦足够。早餐食物质素不错。地点方便,坐落主街旁边,市内景点都可以徒步抵达。乘搭的士往火车站都是十多分钟左右就到。生日当天还替我准备了香槟,十分细心。
尊敬的客人,
感謝您的反饋。 我們很高興聽到我們滿足了您的期望。 我們真的很期待有機會很快歡迎您的光臨!
親切的問候,
Nadia Mochalova
銷售與營銷總監
出于商务旅行,我在这里住了四个晚上。这家酒店位置很完美,在市中心,找不到比这里更好的位置了。酒店装潢很好,不会太老旧。但这里是我和同事住过的最小的房间,厕所很狭小,连一张放笔记本电脑的桌子都没有。不幸的是,服务并不好,我提出的任何要求都得到了同意,但从来没有付诸行动,比如唤醒服务,或者要一条浴室地板的毛巾。6月份的时候我住在这里,空调不运作,即使在反复抱怨之后,也没有解决,似乎没人关心这个事情。Wifi断断续续的,两三分钟就会断线,想打电话是不可能的。早餐还可以,普通的自助式早餐。如果你来这里出差,我建议你去其他质量更好的酒店。
Dear Guest,
Thank you very much for sharing your experience at Golden Triangle. I was extremely disappointed to read that your experience with us did not meet our usual standards and I would like to apologise on behalf of the team. I will certainly pass on your constructive feedback to the relevant head of departments.
As for the room size: Golden Triangle aims to provide luxurious-compact rooms in the centre of St.Petersburg major attractions with affordable prices. Bearing in mind that customers have different expectations and preferences, we have designed different room layouts and room types to meet each customer needs.
Please do not hesitate to contact us directly if you ever decide to stay at Golden Triangle Hotel and we will assess you with the best room for you with some extra space. I am truly confident that will meet your expectations in all the ways.
Kind regards,
Nadia Mochalova
Chief of sales & marketing
这家可爱的小酒店地理位置中心,这是它的最佳优点。在涅瓦大街的一条小街上,您可以轻松探索这座城市的中心。这家酒店最近经过翻新,一切都很干净,粉刷得很好。这里是含早餐的。不幸的是,部分员工对工作的积极性不高......但是总的来说,酒店很可爱-而且地理位置优越!
Dear Guest,
Thank you very much for your positive feedback. It is good to know that you enjoyed your recent stay at our hotel, although I was truly saddened to hear that you felt my team was not very well motivated. We receive many positive comments with regards to our staff which has a true passion for hospitality, and there is a wonderful ethos of care and commitment to our guests, so I really do regret that we did not express this in your eyes. We are glad to know that our facilities and services met expectations. We look forward to welcoming you back at our hotel in the near future!
Kind regards,
Nadia Mochalova
Chief of sales & marketing