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1 - 6 条点评,共 1,510 条
2020年2月13日的点评

这算是一家中规中矩的商务型饭店,客房的空间大小还可以,很整洁干净,房内设有胶囊咖啡机可以使用,早餐的部份选择种类并没有很多但还不错错吃,价格中等

感谢 su262795
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
MercureHotelSapporo,札幌美居酒店 的 マネージャー,回复了这篇点评2020年2月17日已回复
Google 翻译

Dear su262795

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one.

Sincerely,
Shihomi SAKAI
Guest Experience Supervisor
Mercure Sapporo

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2019年12月1日的点评

酒店房间空间足够,步行附近狸小路和二条市场只需十分钟,非常方便。大堂有饮品免费饮用。 感觉十分满意,下次会再度入住

感谢 Hktraveller1113
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
MercureHotelSapporo,札幌美居酒店 的 Guest Experience Supervisor,回复了这篇点评2019年12月1日已回复
Google 翻译

Dear Hktraveller1113

Thank you for staying at the Mercure Sapporo. Your great rating and comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments.

Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence.
Once again, we would like to thank you for your gracious comments and rating.

We look forward to your visit again and we will be delighted to be at your service in the near future.

Sincerely,
Shihomi SAKAI
Guest Experience Supervisor
Mercure Sapporo

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月12日的点评 通过移动设备发表

我们在酒店住了两晚,它还不错。实际上,如果不花很长时间等待,停车场没有位置可以停放7座的车,我花了3个多小时等待附近酒店的停车场腾出车位,因为这家酒店的停车场没有空间可以停放7座的车。如果你在节假日期间来这里,一定要小心。

感谢 globaltraveller1000
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
MercureHotelSapporo,札幌美居酒店 的 Guest Experience Supervisor,回复了这篇点评2019年8月12日已回复
Google 翻译

Dear wilsonk341

Thank you for taking the time to tell us about your experience at the Mercure Sapporo. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Shihomi
Guest Experience Supervisor
Mercure Sapporo

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月9日的点评 通过移动设备发表

适合用餐和度过夜生活的好地方。直到昨晚房间里才有矿泉水。房间的设施很好,一切都很好,房间的大小也令人满意。我们要感谢Akina Ikuma女士,她在最后一分钟帮我们预定了薰衣草赏花之旅。虽然这家酒店不在札幌JR车站区域里,但是去札幌车站和中央巴士接送区还是很容易的。总之,如果我们在札幌旅游,我们会很高兴再次回到这家酒店。

感谢 jamielA6970BH
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
MercureHotelSapporo,札幌美居酒店 的 Guest Experience Supervisor,回复了这篇点评2019年7月9日已回复
Google 翻译

Dear jamielA6970BH

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo.

We have also received your reply and are deeply obliged to you for your gracious praise and comments.
It was truly our honor to read your gracious comments.
Your words will give us the strength to continue working hard to strive towards an even higher level of excellence.

Once again, we would like to thank you for your gracious comments and hope to see you soon again.

Sincerely,
SAKAI
Guest Experience Supervisor
Mercure Sapporo


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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月24日的点评 通过移动设备发表

酒店位于札幌市的中心地带,在附近找吃喝的地方很方便。房间漂亮干净,小冰箱是免费的。酒店大堂还为客人准备了免费的新鲜果汁。如果我去札幌旅游,一定会再次入住这家酒店。感谢!

感谢 alvsebastian
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MercureHotelSapporo,札幌美居酒店 的 Guest Experience Supervisor,回复了这篇点评2019年5月27日已回复
Google 翻译

Dear alvsebastian

Thank you for choosing Mercure Sapporo and taking your time to share your review here.

First of all, we are pleased to hear that our hotel has excellent reputation on your review.
It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Shihomi SAKAI
Guest Experience Supervisor
Mercure Sapporo

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月18日的点评 通过移动设备发表

酒店还不错,工作人员也还是很乐于助人。这里的自助早餐不是太好,因此我们很感谢周围还有一家麦当劳。如果我再次回到这里的话,我想住在一个离火车站更近的地方,我想那里会有许多商铺和看起来更不错一些的餐厅。

感谢 pennez1
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MercureHotelSapporo,札幌美居酒店 的 Guest Experience Supervisor,回复了这篇点评2019年4月18日已回复
Google 翻译

Dear pennez1

Thank you for taking the time to tell us about your experience at Mercure Sapporo. I am sorry that your experience did not meet your expectations in regards to breakfast, please allow me to express my sincerest apologies.

We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future.

SAKAI
Guest Experience Supervisor
Mercure Sapporo

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