Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. However, we deeply apologize that our guest service is not exceed your expectations and we provided unpleasant experiences. We share your important comments among all staff and we work hard to train our staff to ensure they provide the highest levels of service to our valued guests.
Thank you once again and we hope to serve you again whenever you come to Sapporo..