Thank you for choosing to stay with us and for sharing your feedback.
We sincerely apologize for not having met your expectations on this visit.
We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings.
If business or leisure brings you back to Hiroshima, it is our great pleasure for all our staff to welcome you again at ANA Crowne Plaza Hiroshima.
We hope your patronage to IHG remains the same in the future.
Yours Sincerely,