Dear feng04-san,
Thank you very much for staying with us and taking the time to share your experience.
I am very happy to read that you had a pleasant stay at KYOTO YURA HOTEL MGallery, and enjoyed colored leaves in Kyoto.
Your positive comments will be a great motivation for our team to continue delivering gratifying stay to our guests.
On the other hand, I regret to learn your inconvenience regarding lack of the private parking lot nor bathtub in guest rooms except our suite room.
I have shared your review with our management team as the valuable reference of the future renovation.
Thank you again for your feedback and we hope to have another opportunity of welcoming you in the near future.
Best Regards,
Ayako Koga
Guest Experience Manager