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Parker
北京市
5.0 分,共 5 分2024年2月15日点评通过移动设备发表
入住日期:2024年2月
房间建议: 
旅行类型:情侣旅行
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Saranpornbu BunfuengfuCentara Grand Hotel OsakaGuest Services / Front Office,回复了这篇点评
回复时间:2024年2月16日
Thank you for staying with Centara Grand Hotel Osaka. We sincerely appreciate the opportunity to have hosted you during your time in Osaka. We hope that your stay with us was a delightful experience, and that you were able to create wonderful memories exploring the vibrant city of Osaka.

We are pleased to hear that you found our hotel's location convenient. Our team takes pride in maintaining a clean and welcoming environment, and we are thrilled to know that you enjoyed our delicious breakfast. We are also grateful for your kind words about Michelle's excellent service at the front desk. We strive to provide the best possible experience for our guests, and your feedback encourages us to continue delivering exceptional service.

Once again, thank you for choosing our hotel, and we look forward to the opportunity to welcome you back.

Regards,

The Entire Centara Grand Hotel Osaka Team.
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
附近酒店
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离Centara Grand Hotel Osaka0.5公里
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1 - 6 条点评,共 582 条
4周前点评

酒店附近步行圈有高岛屋、Ol O l等等超多的购物商场以及美食区!每天都逛到爽再回酒店舒舒服服的睡一觉!软绵绵的床真的超级适合睡觉!房间设施齐全舒适豪华卫生整洁明亮!非常值得极力推荐的一家酒店、服务也很好!

入住日期:2024年12月
  • 旅行类型: 结伴旅行
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
与 Centara Hotels & Resorts 合作收集的点评
感谢 iki2025
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Saranporn Bunfuengfu,Centara Grand Hotel Osaka 的 Guest Services / Front Office,回复了这篇点评回复时间:4周前
Google 翻译

Thank you for sharing your wonderful review of your recent stay at Centara Grand Hotel Osaka. We are thrilled to hear that you found our rooms spacious, comfortable, and clean, and that you enjoyed our prime location near Osaka's vibrant shopping and dining areas. Your kind words about our service, amenities, and comfortable bedding are deeply appreciated.

We are delighted to know that your experience allowed you to relax and recharge after exploring the nearby attractions. It brings us great joy to hear that your stay was both enjoyable and memorable. We hope you were able to create wonderful memories during your time in Osaka.

Thank you for highly recommending our hotel. We truly value your feedback and look forward to welcoming you back for another delightful stay.

Regards,
The Entire Centara Grand Hotel Osaka Team

举报业主不当回复
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2024年9月26日的点评

房间隔音非常的差,不仅会听到铁路经过的声音,还会听到隔壁房间发出的声音,我这次入住的房间浴室和隔壁相邻,我在梳妆时多次被隔壁孩子的大叫声吓到。就连铁路的声音也要忍受到当天的服务结束,但第二天一早还会继续发生。

入住日期:2024年9月
  • 旅行类型: 情侣游
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
与 Centara Hotels & Resorts 合作收集的点评
感谢 bobozhouwen
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Saranporn Bunfuengfu,Centara Grand Hotel Osaka 的 Guest Services / Front Office,回复了这篇点评2024年9月26日已回复
Google 翻译

Thank you for choosing Centara Grand Hotel Osaka for your recent stay. We sincerely appreciate your feedback and regret the inconvenience you experienced with the soundproofing in your room. Your comments are invaluable to us, and we will review this issue with our team to ensure a more comfortable stay for future guests.

We hope you were still able to enjoy your time in Osaka and create some wonderful memories during your visit. Your experience is important to us, and we always aim to enhance the comfort and satisfaction of our guests.

We look forward to welcoming you back in the future.

Regards,
The Entire Centara Grand Hotel Osaka Team

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2024年8月17日的点评

整体入住感觉良好,房间很新,厕所和浴室干湿分离,很喜欢。特别是停车场的工作人员很敬业,我们第二天回去他居然认得我们的车,会推荐给朋友。

入住日期:2024年8月
  • 旅行类型: 全家游
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
与 Centara Hotels & Resorts 合作收集的点评
感谢 wkl3388
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Saranporn Bunfuengfu,Centara Grand Hotel Osaka 的 Guest Services / Front Office,回复了这篇点评2024年8月18日已回复
Google 翻译

Thank you for choosing Centara Grand Hotel Osaka for your recent stay. We are delighted to hear that you had a wonderful experience and that you were satisfied with our facilities. It's great to know that you appreciated the cleanliness and modern design of our rooms, as well as the separate toilet and bath areas. We are especially pleased to hear your positive feedback about our parking staff. It’s heartwarming to know that their dedication and attention to detail made a positive impression on you. We strive to create memorable experiences for all our guests, and it's wonderful to hear that we succeeded in doing so during your visit. We hope your time in Osaka was filled with enjoyable moments and that you left with fond memories. Thank you for recommending us to your friends. We look forward to welcoming you back to Centara Grand Hotel Osaka in the future.

Regards,

The Entire Centara Grand Hotel Osaka Team

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2024年8月6日的点评

- 房间很棒,提供舒适放松的环境。
- 浴缸淋浴的水压很棒,让淋浴体验变得愉快。
- 工作人员友好、热情,随时准备为您的任何需求提供帮助。
- 早餐自助餐提供各种美味选择,让您以最佳状态开始新的一天。

入住日期:2024年8月
  • 旅行类型: 全家游
    • 优惠度
    • 地点
    • 睡眠质量
    • 舒适度
    • 卫生与卫生
    • 服务
与 Centara Hotels & Resorts 合作收集的点评
感谢 takhonw
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Saranporn Bunfuengfu,Centara Grand Hotel Osaka 的 Guest Services / Front Office,回复了这篇点评2024年8月6日已回复
Google 翻译

We are delighted that you chose to stay with us at Centara Grand Hotel Osaka. We hope you were able to create wonderful memories during your time in Osaka.

It’s fantastic to hear that you enjoyed the comfortable room, excellent water pressure in the shower, and the friendly and attentive service from our team. We’re also glad you liked the variety of options at our breakfast buffet.

Thank you once again for your kind words and for staying with us. We look forward to welcoming you back in the future.

Regards,
The Entire Centara Grand Hotel Osaka Team

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
Tripadvisor 中国会员
2024年8月4日的点评

入住日期:2024年7月
旅行类型: 全家游
此点评为个人旅行者所写的主观评论,并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
Saranporn Bunfuengfu,Centara Grand Hotel Osaka 的 Guest Services / Front Office,回复了这篇点评2024年8月6日已回复
Google 翻译

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2024年6月16日的点评 通过移动设备发表

酒店位置极佳,出南海线穿city商场就到了。酒店服务人员很热情,直接行李到房间。房间足够大,特别是对比过其他旅店。总之是一次很舒适的旅途。

房间贴士: 记得带遮阳伞墨镜。提前看好如何坐公共交通
入住日期:2024年6月
旅行类型: 全家游
感谢 Jiacheng G
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Saranporn Bunfuengfu,Centara Grand Hotel Osaka 的 Guest Services / Front Office,回复了这篇点评2024年6月18日已回复
Google 翻译

We greatly appreciate your recent stay at Centara Grand Hotel Osaka and for taking the time to share your wonderful feedback. We are delighted to hear that you found our location convenient, with easy access to the Nankai Line and the city mall. It is also gratifying to know that our staff's friendliness and assistance with your luggage contributed to your comfortable experience.

We hope you were able to create wonderful memories during your time in Osaka, exploring its rich culture and vibrant attractions. Your positive comments about the spaciousness of our rooms, especially compared to other hotels, are very encouraging. We strive to provide our guests with the highest level of comfort and satisfaction, and it is rewarding to know we met your expectations.

Thank you once again for choosing Centara Grand Hotel Osaka. We look forward to welcoming you back in the future and ensuring your next stay is just as enjoyable and memorable.

Regards,
The Entire Centara Grand Hotel Osaka Team

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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