Dear 810retnan,
Thank you for taking the time to give feedback on TripAdvisor.
While we are delighted to hear that you complimented our Front Desk and breakfast selection, we are sorry to hear that you were not able to have your beef burger. We have taken certain measures to ensure availability of all our menu items in future.
We certainly will pass your kind comment about Azrien, he will be pleased to hear that he was able to make your stay with us a comfortable one.
We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon.
Yours sincerely,
Ramesh Ronald
General Manager