整体来说没什么很大的问题，就是房间没有附送一次性拖鞋，我觉得有点不太方便。
因为我有车子停在停车场，每当我离开的时候，我都会先去柜台先解锁我的TNG。但是，不知道是酒店系统问题还是其他原因，每一次都无法顺利的离开停车场，都需要呼叫保安人员。这点让我有点不太满意，因为挺浪费时间.....................................................................更多
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性价比极高， 套房是不错的选择 ，距离地铁站有一段距离， 早餐丰富有酒店自制新鲜的牛角包， 但其他食物 质素一般， 但午餐和晚餐的食物价钱实惠， 份量十足而且味道不错值得推介
Dear Guest,
Thank you for taking the time to share this review with us.
We look forward to welcoming you back soon.
Yours Sincerely,
Viknesvary Vijay
Front Office Manager
这家酒店的工作人员服务很棒，他们都十分有礼貌。酒店的位置和硬件设施都不错，我很喜欢。不过我最喜欢的还是这里工作人员的热情好客，我对这里没有什么不满意的地方，很棒的一家酒店。
Dear Darcega,
We are delighted to hear that you had a pleasant stay with us and that you enjoyed our location and amenities.
Thank you for your compliments about our staff, we look forward to welcome you back to Oakwood Hotel & Residence Kuala Lumpur soon. Please check our website for the best deals.
Yours sincerely,
Ramesh Ronald
General Manager
我的整体体验很棒，这家酒店很划算，员工也很热情友善。房间非常干净，配备免费WiFi，驾车7分钟即可到达吉隆坡城中城。你可以在酒店停车，很安全。
Dear Navigate220670,
Thank you for taking the time to review us on TripAdvisor.
We are delighted to hear that you have enjoyed your stay with us. Thank you for your kind compliments about our staff and cleanliness of your room.
Look forward to welcoming you back soon to Oakwood Hotel & Residence Kuala Lumpur.
Your sincerely,
Ramesh Ronald
General Manager
以下是我想分享的一些反馈意见：前台快速高效的欢迎，优秀的自助早餐选择。健身房很适合那些不想错过简单运动的旅行者。在房间用餐的服务不错，但可以更好的库存利食物。由于没有高脂肪牛肉的库存了，牛肉汉堡无法供应。但还可以。所有的员工都很友善。最后，我要感谢值班经理Azrien，他接待了我，知道我是单身旅行者，他考虑得很周到，确保我在那里的短暂住宿很舒服。Azrien是贵公司宝贵的财富。感谢您让我在吉隆坡奥克伍德度过了一个愉快的假期。温暖的致意, Retna
Dear 810retnan,
Thank you for taking the time to give feedback on TripAdvisor.
While we are delighted to hear that you complimented our Front Desk and breakfast selection, we are sorry to hear that you were not able to have your beef burger. We have taken certain measures to ensure availability of all our menu items in future.
We certainly will pass your kind comment about Azrien, he will be pleased to hear that he was able to make your stay with us a comfortable one.
We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon.
Yours sincerely,
Ramesh Ronald
General Manager
